Toyota
New Car Dealership in Fort Walton Beach, FL
Overall Rating
4.5/5
Read dealer reviews
We are here for our customers from the moment they inquire about a new or used Toyota and the financing they need, through the entire ownership process, including any future routine maintenance needs. With our Toyota Express Maintenance services, your vehicle can enjoy high-quality service at the right price -- right now! No appointment is required for our quick oil and filter changes, brake inspections, tire rotations, fluid checks and more, so stop by whenever is most convenient for you. We are proud to serve our community by investing in nonprofit causes and events.
Our certified mechanics know how to keep your new Toyota fine tuned and safe. So if you are in Fort Walton Beach or the surrounding area, check out Toyota of Fort Walton Beach!
Toyota of Fort Walton Beach Reviews
Overall Rating
4.5/5
19 out of 21 people recommended this dealer
Overall Facilities:
4.7/5
Worst experience of my life
Reviewed by Melissa Strombelline
in FWB, FL
April 02, 2021
Worst service I have ever had. Service advisor Daryl cussed me out. Same service advisor lost my keys for 3 days on a prior visit. THEN, the same service advisor left his cell phone in my wife’s car...I got half way back to Niceville before realizing...picked up my wife and daughter from her softball game and immediately drove back to return his phone (even though it was HIS mistake-I used my gas and time to drive back before even feeding my daughter dinner). He had the audacity to call the police and tell them I stole his phone! After being detained and questioned charges were obviously not filed as I did nothing wrong. Meanwhile, my wife’s 4 month old van with 7,000 miles is in worse shape than when I dropped it off and the dealership won’t give me any type of rental car (even under warranty including the extra service plan) on my $52k vehicle. Save yourself and go to Pensacola...better yet, don’t buy a Toyota.
Updated to say they have now retaliated to our review and issued a ”no trespass warning” the next day, meaning that now we really can’t utilize our warranty since they’re the only local Toyota dealership. They prey on the fact that this area is almost solely military people with a continuous revolving door of new clientele.
Good experience
Reviewed by Steve
in Niceville FL
March 15, 2021
Just drove home our new 2021 4Runner thanks to Jessa Wolford in Sales, and Chris in Finance. Good folks, very professional, know the products and super communication skills. Very focused on getting us in a new vehicle and providing a super customer experience. Found exactly what we were looking for using the locator service and had it onsite in two days. Very pleased
Wanted a new Toyota RAV4.
Reviewed by John Martin
in Destin, Fl
February 23, 2021
James and his Manager went above and beyond to see that we got the vehicle we wanted. They gave us an incredible deal and we could’nt be happier.
