Toyota
New Car Dealership in New Haven, CT
Overall Rating
4.4/5
Read dealer reviews
Dealer on Cars.com since September 2016
And for service for your new Toyota, A-1 Toyota is the place to go in New Haven. A-1 Toyota has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
A-1 Toyota Reviews
Overall Rating
4.4/5
71 out of 84 people recommended this dealer
Overall Facilities:
4.3/5
Terrible experience from the start!
Reviewed by Disappointed customer
in New Haven, CT
June 28, 2020
Bought a certified car and took over two weeks to get it. The car still smells like smoke, door which they said they would touch up looks terrible. They gave my ONE SET OF KEYS, and had the Car for two weeks. Said they will get me another . During test drive. Alarm kept going off, and sales person was telling me it was due to temp plates until I pointed out the back hatch door was bent. The finance guy said he would work on a deal for the extended warranty , but I noticed it was worked into my plan, without conversation. And to top it off, I left without them putting my registration in the glove box, which they said would be in the car. Classic!
"Free" oil changes for life
Reviewed by Sonia
in Orange, CT
January 10, 2020
I have owned my 08 Sienna for a while. All repairs done by A1Toyota have been half-assed. My latest is the free oil change and inspection that left hoses disconnected and the air filter detached.
THE BEST CAR BUYING & SERVICE EXPERIENCE EVER!!
Reviewed by Jazz "Best Dealer Ship"
in Norwalk, CT
December 23, 2013
Hands down this Toyota dealership is the best one. I have purchase cars from Westport & Milford Toyota in the pass and they don’t add up to A1- Toyota New Haven. From start to finish and even after my purchase I am very happy. It starts with Joe Firine the internet manager. Making sure I didn’t drive all the way to New Haven and didn’t have the car I wanted. To Chen the sweetest sale person and I am a hard person to sell to. It gets even better with Paul Wright has who might I add sold me my 1st car back in 1995 and he is still going strong with Toyota Finance Services. To Joe at Service who was so carrying a patient. I will never buy a car anywhere else. A-1 has earned its name for sure! Jasmine Williams
