50 Amity Rd
New Haven, CT 06515

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Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 8:30pm
Wed 8:30am – 8:30pm
Thu 8:30am – 8:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 3:00pm

Reviews of A-1 Toyota

Overall Rating:

4.1 (out of 5)

96% recommend this dealer

1229 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Professional, quick, and remarkably attentive.

Reviewed by jeffry.bukowskiNovember 19, 2025

Professional, quick, and remarkably attentive. I got to work with Alif, who was exceptionally knowledgeable and was able to show me what I was looking for down to exact details. The whole experience was very pleasant, and I absolutely recommend them.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Jeffry, thank you for taking the time to leave such kind feedback! We’re glad your visit was efficient and that Alif supported you with the level of detail and care you were looking for. It’s great to hear the experience felt smooth from start to finish. If you ever need anything, please don’t hesitate to reach out — we’re always here to help.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am giving this dealer a one star review for many

Reviewed by A1Toyota_scammersNovember 19, 2025

I am giving this dealer a one star review for many reasons. If detailed, the dealer staff will deny and call me insane like they did below to another bad review!!!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, If we dropped the ball in any manner pertaining to our customer service, we truly do apologize for your experience. If, by chance this is an opinion of our policies and practices, such as being a best price dealership that does not negotiate the price of our vehicles and accessories, because we look at the market and determine our fair discounted prices ahead of time or because of our conveyance fee that everyone pays including myself, then unfortunately, our way of doing business isn't for everyone. We still wish you the best either way. If you wish to discuss this any further, please feel free to reach out to me. Happy holidays. Gary dos Reis General Sales Manager A1 Toyota 203.389.1521 x 140

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service.

Reviewed by DONATO DI LORENZOJune 21, 2025

Excellent service. Zack was amazing from the beginning, David is amazing seller and person I recommend with no doubts and Anabela she was super nice and friendly and all of then work with so much expertise. Highly recommended this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Donato, Thank you for the fantastic feedback! We're thrilled to hear that Zack, David, and Anabela all provided such knowledgeable and friendly service throughout your experience. Your recommendation means a lot to us. If you ever need anything, please don’t hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About A-1 Toyota

Dealer on Cars.com since September 2016

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