Colonial Toyota in Milford including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

470 Boston Post Rd
Milford, CT 06460

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 7:00pm

Reviews of Colonial Toyota

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

118 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

cars.com vs colonial

Reviewed by Author during virus shut down from Cleveland April 11, 2020

I called in regards to a certified used car they were advertising on the Cars.com app. They had the car, but it was being advertised for $9,000 less on the app than what they were actually selling it for. I was told it was a different departments problem but they’d be happy to still sell me the car for the actual price they were advertising it for. I’m not sure if it was a ploy to get people to call in but it wasn’t the best experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.4 (out of 5)

Upset customer

Reviewed by Erin Wesley from Bridgeport, CTDecember 12, 2017

In January we purchased a used Toyota Sienna, about 6 months down the line we began to have issues with the push start where the car would start and shut right off. After 4 visits to service, a battery change, and loss of employment due to transportation issues. We were advised the issue was due to faulty wiring from a previously installed and removed remote starter. After picking the vehicle up, the radio, navigation, Bluetooth, etc no longer works. We are then told we are responsible for replacing the unit although it was fine when it went into the service department. I would not recommend Colonial Toyota to anyone! I have never had an issue with the 3 other Toyota vehicles that I have owned. I am currently looking into getting rid of our van due to all of the inconveniences.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Geat Buying Experience

Reviewed by Daniel Paul from Milford, CTAugust 22, 2017

This is our 3rd vehicle from Colonial Toyota and our 2nd from our sales person Anthony Mao. We actually look for Anthony, he makes us feel comfortable and this time he had some great advice. We were originally in the market for a used Highlander coming off a lease because that's what we could afford. Anthony discussed possibly leasing instead of purchasing and brought to our attention a lot of the benefits of going the lease route. After going home and doing some research of our own and talking to some friends we decided to lease a 2017 Highlander XLE. We were able to get a brand new vehicle instead of a used one. Anthony was able to answer all of our questions about the vehicle and worked with my wife on picking out the color. Going with Anthony's advice we went with the pearl white exterior with black interior. We then sat down with Kasey Curran and he explained all of the details of the lease and answered all of our questions. After doing my own research I thought I had the lease language down and understood the complexity of how a lease works, which by the way is probably the biggest reason why people buy over leasing, but Kasey was able to explain how a lease works and made it simple to understand. He took his time and answered all of our questions and made us feel comfortable with our decision. We look forward to 3 years from now when we get to pick out a new vehicle. Hopefully Anthony Mao is still selling cars. To make thing even better I can't wait till Lenny Pue our service consultant, who we've been dealing with since 2002 and serviced our 2000 Camry XLE, sees our new Highlander. We really trust Lenny and bring all of our Toyota's to him to get serviced. He makes sure our vehicles are well maintained and safe for us to drive in. Never pressures us to make a purchase that isn't necessary and always works within our budget. Absolutely love Colonial Toyota!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Colonial Toyota

Here at Colonial Toyota we are committed to creating a unique car and servicing experience focused entirely on exceeding our customers expectations. Our philosophy is simple provide our customers with a No-Haggle One Associate approach to pricing vehicles servicing vehicles accessories and financing. Ask one of our team members to tell you more about our No Haggle One Associate approach. Ask about our Ironclad Warranty for Life on all New Certified and Select Pre Owned Vehicles.

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