634 Newfield St
Middletown, CT 06457

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:00pm

Reviews of Middletown Toyota

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Carlos from Middletown Toyota the best salesperson and

Reviewed by Zofia from Berlin CTDecember 31, 2025

Carlos from Middletown Toyota the best salesperson and everyone did a great job.Thank you so much

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

2.0 (out of 5)

Poor customer service .

Reviewed by Jacki from Portland,CtNovember 11, 2025

Poor customer service . Sales department absolutely are liars. The owner of this establishment should take notice of the reviews. Had someone called Rob when I called. Would never refer anyone to this dealership

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

Admitted Damage, No Real Fix They acknowledged ruining

Reviewed by TS from Middletown, CTAugust 08, 2025

Admitted Damage, No Real Fix They acknowledged ruining my truck’s interior but offered only a cosmetic patch and no real accountability.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

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Maximum rating = 5

About Middletown Toyota

Each year Toyota Motor Sales recognizes its finest dealerships who have demonstrated with the prestigious President's Award. This honor is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. To qualify as a President's Award winner dealerships must excel in each of a series of categories including Customer Sales Satisfaction and Customer Service Satisfaction. Middletown Toyota has been recognized as a President's Award winner 14 times.

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