Toyota
New Car Dealership in Middletown, CT
Overall Rating
4.7/5
Read dealer reviews
Each year Toyota Motor Sales recognizes its finest dealerships who have demonstrated with the prestigious President's Award. This honor is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. To qualify as a President's Award winner, dealerships must excel in each of a series of categories including Customer Sales Satisfaction and Customer Service Satisfaction. Middletown Toyota has been recognized as a President's Award winner 14 times.
And for service for your new Toyota, Middletown Toyota is the place to go in Middletown. Middletown Toyota has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Middletown Toyota Reviews
Overall Rating
4.7/5
391 out of 413 people recommended this dealer
Overall Facilities:
2.7/5
Customer / Professional Woman -School Psychologist
Reviewed by Karen Fischer-Perkins
in Sherman , CT.
March 24, 2019
I recently purchased a 2015 Toyota Scion t/c from Middletown Toyota, and was very pleased with the professionalism and conscientious staff at this dealership..The Used Car Manager, Mark, the salesman, Steve, and the Finance Lady, Sherry ( Sherri) were especially helpful, and diligent, making this an easy process to transact. The Service Staff, and technician went out of their way to also take care of a post-transaction service matter. This dealership was great..The only matter I read about, is that they need to make clear that the initial deposit is not refundable- unless stipulated in the contract- ..I shared this thought with Steve, and he wrote in the stipulation I needed.. The dealership , however, was great, and I would highly recommend them . Highly professional and caring about customer satisfaction !!
unprofessional sales people in organization
Reviewed by Mr. B
in Wallingford CT
August 22, 2018
Stay away from this dealership overpriced cars that been hit and certified by Toyota. I was looking at a RAV4 hybrid limited edition which had on the Carfax hit in the back. Stare asking $2,400 more versus going down to PA another Toyota dealership certified woth less mileage. Also there convenience fee was outrageous 499 vs zero other states eztra profit for dealership. The salesperson was unprofessional show them what was pricing going on at for other dealerships and he didn't believe me sent him on cars.Com with no negotiation. People in Connecticut need to start looking out of state specially going to Pennsylvania and more self the same vehicle could be 2 to $3,000 cheaper. This is due to the WinCo and being very expensive to live in.
BOB BLAKESLEE
Reviewed by CINDY CHANDLER
in WEST HAVEN , CT.
December 19, 2014
I HAVE PURCHASED/LEASED 2 TOYOTA COROLLA "S" VEHICLES & HAVE BEEN VERY SATISFIED WITH MY SALESMAN & ALL THE INFORMATION THAT HE PROVIDED. I WOULD DEFINITELY RETURN TO THIS DEALERSHIP.
