Dowling Toyota of Litchfield in Litchfield including address, phone, dealer reviews, directions, a map, inventory and more

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451 Bantam Road
Litchfield, CT 06759

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Used Cars: 860-567-0815

Reviews of Dowling Toyota of Litchfield

Overall Rating:

3.7 (out of 5)

67% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Toyota Dealer in the USA!!

Reviewed by Clark from Salt Lake City UTJanuary 20, 2021

We recently purchased a new Toyota vehicle from Dowling Toyota and we hold the highest of praise for this dealership and Chris Dowling. It was our privilege to fly in out of state and work with this great group of professionals. The process was simple and smooth. Chris will go above and beyond to get you the vehicle you need at the best deal around. If you encounter any problem, Chris will work to make it right!! They are honest upstanding professionals that more than adequately represent the quality that you expect from Toyota. Buying a vehicle from a dealership does not need to be complicated and we dare you to compare the experiences that you have had and will have with other dealers against the ease and straightforwardness that you will encounter with Dowling Toyota!! If you are looking for a vehicle, please check out Dowling Toyota as they will take care of you and give you the respect you deserve. This is a small family owned dealership that is not weighed down with the red tape, fees, and upselling that haunts the typical car purchasing experience. The Toyota brand is well represented and characterized by Dowling Toyota of Litchfield, CT. Do yourself a favor and call them for your next vehicle. Buy a vehicle from a Toyota dealer that you can trust. We did and it was an AMAZING experience!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Love this dealership!

Reviewed by JillO from ConnecticutApril 07, 2016

We are Toyota people through and through. My husband has had issues with other area Toyota dealerships trying to repair his Tacoma (to the point of a law suit), but Dowling has always treated us well. Most recently, my husband has had the entire frame of his truck replaced. With his truck, which is a 2007 Tacoma with well over 300,000 miles on it and still running like the day he got it, he was pleased they took such good care of it even though he did not purchase it there. They are very good with their service. There is only one minor complaint we had, but it had nothing to do with the quality of the work done at all. The loaner car smelled like somebody had been smoking in it. They are a very small and personal dealership and they don't keep much stock on hand when looking to purchase a new car, but that's what I needed and they had exactly what I wanted and in my favorite color too! In September 2013, I purchased a bright blue Prius C and could not have been happier with the process or my purchase. I was without car at the time and they worked very diligently to have my car ready for me as quickly as possible, which was awesome. This is a great little dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Toyota

Reviewed by Wastoyotafan from Watertown CApril 22, 2014

Bought a new toyota Rav4 from this dealer, brought it back 2 yrs later saying it shifted poorly. They found nothing wrong, but I was not told that Toyota was having problems with that year car (2003) Rav 4 and they knew it. They did not fix my car or tell me to come back , instead they did nothing. Now transmission problems with that very same part. But over the time period to fix. Dealer and Toyota knew there was a problem but didn't feel they should tell me. So now I'm out of luck. I will never buy another Toyota, especially from Dowling toyota. Customer service manager was Rude, and disrespectful. Don't go there.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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