Pedersen Toyota

Jeff Lee was our salesman and was very patient with our car buying experience. we started out looking at the Tacoma's and then realized it was not what I really wanted. We ended up deciding to go with a Land Cruiser. I contacted Jeff and told him our decision and he advised that there would be one in the color we wanted around the first of December. We were alright with that and asked him to keep us updated. Jeff was great he informed us that the car would be in early and gave us an approximate date it would be at the dealership. We drove away with the Land Cruiser November 14, after receiving a fair price on our trade in. Jeff was very professional, helpful and I would recommend him to anyone.

Pederson is very responsive and easy to work with. Buying my RAV4 was super easy. Matt B, our sales agent, is very professional and made our buying process simple and efficient.

Took my 2025 4Runner in to the service department for its first oil change at 5k miles. I have been having an issue where my brakes squeal in reverse, which I know others are experiencing as well so I mentioned it to the service advisor, Justin. He then informed me that it would go away to which I told him it’s been a recurring issue for the last 3-4k miles and that I’d been doing research and knew others were experiencing the same thing. I asked that the issue be documented at least for future reference. Justin responded with “well you can find anything on the internet if you’re looking for it” i let the issue go, planning on contacting Mountain states service later to report it since they actually listen to their customers. Justin also informed me that the early mile oil changes are no longer a thing and that it’s a myth to change your oil on a new car so early. The older gentleman who checked me in though, I believe Frank or Dennis was their name was wonderful! I also overheard an advisor on the phone with a different customer later on asking them to reconnect a wire a technician forget to connect that was causing their engine to overheat.