1230 Santa Monica Boulevard
Santa Monica, CA 90404
Sales: 424-336-0174
Used Cars: 424-336-0174
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Santa Monica, CA that carry Toyota
Overall Rating:
3 (out of 5)
84% recommend this dealer
628 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I would like to extend my highest praise 10 stars to
I would like to extend my highest praise 10 stars to Toyota of Santa Monica, particularly to Arnold Funes, the Internet Sales Manager. After conducting some research last night, I became interested in leasing a brand new Toyota Prius XLE. I submitted an inquiry through an automated system that notifies all Toyota dealers, and by morning, Arnold was the first to reach out to me. At 11 a.m. sharp, Arnold was ready to discuss the details. He texted me, saying, "It's Arnold from Toyota Santa Monica. We can do $3,000 down and $380 per month. That's the best offer I can provide for you." A few hours later, I was inundated with calls from various Toyota dealers across Southern California, each employing the same sales tactics. However, none of them came close to matching Arnold's offer. Even after I shared the details of Arnold's proposal, many dealers expressed skepticism and joked that I might be getting played. Ultimately, the deal went through, and I ended up with an even better offer. This dealership is genuinely committed to their customers, and Arnold's dedication and work ethic certainly deserve recognition and a raise. I wholeheartedly recommend Toyota of Santa Monica to anyone serious about leasing a new vehicle. If you're in the market, this is the place to go.
Maximum rating = 5
I tried to explain I didn’t want any of the add-ons and
I tried to explain I didn’t want any of the add-ons and just wanted to see if they can negotiate on the price. The sales manager took the phone away from the sales person and told me to buy it or don’t in a very very rude tone and gave the phone back to the sales person I was talking to. That’s my impression of that dealership RUDE.
Dealer Response
Hi Tim, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (424) 365-1676 at your earliest convenience to discuss how we can turn this experience into a positive one.
Maximum rating = 5
I bought a 2022 Toyota Mirai and called to see if there
I bought a 2022 Toyota Mirai and called to see if there was any service still remaining. The person I spoke with said yes, and I drove all the way from San Pedro to have it completed. When I got there they said that they are sorry but there is nothing left. They told me that they would give me the cabin filter which costs about 10 for free but I would have to pay almost $400 for the service. The service manager Khalid didn't do anything to try and help fix the complete waste of time that his advisor caused me. Thanks for nothing.
Maximum rating = 5
Toyota Santa Monica is one of the leaders in hybrid sales in the nation and we are one of eight Mirai dealers in the state of California. Toyota corporate has also awarded us with their prestigious Governor and President's award for being a leader in customer satisfaction. Our professional sales staff and service advisors are experts in what they do and trained to make customer service their top priority.
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