Toyota Santa Monica in Santa Monica including address, phone, dealer reviews, directions, a map, inventory and more

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801 Santa Monica Blvd
Santa Monica, CA 90401

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Sales: 424-231-8070

Used Cars: 424-433-3397

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 3:00pm

Reviews of Toyota Santa Monica

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

139 out of 151 people said they would recommend this dealer

1 (out of 5)

Don't Trust!

Reviewed by Toyotafan in Huntington Beach, CAApril 03, 2021

They are an example of car dealers that can't be trusted! They will say anything to bring someone in and then try to trap them at a higher price. Their management doesn't care and are also not honest. They don't care about customer service.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Terrible, Dishonest Liars

Reviewed by Chris in Santa Monica, CAFebruary 04, 2021

Terrible dealership with horrible service. First of all the place is a dump. Anthony the sales person seems to do nothing but lie to get a sale and his "managers" Frank and Stephen do the same. I would save your money and go to any other dealership. Out of all the vehicles I have purchased over the years never have I received such lousy service. Anthony told me before I bought the car I would be receiving my 2021 tags and registration in the mail. Now that I have the vehicle the dealership has changed their tune and saying I need to pay for the new tags. I have only had the vehicle barely 3 months. Anthony also broke my passenger side rear view mirror during the test drive and said service would fix it that Never happened! Save your time and money and go some place else. This dealership will only lie to get your money then when you have the car not do a thing promised during the sales pitch to keep their word. Lacking all sense of Integrity! Worst dealership hands down!!!!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Loyal Toyota SM customer

Reviewed by busymom in Santa Monica, CAFebruary 04, 2018

I've been a service customer for over 10 years with Toyota Santa Monica, always very satisfied with their work. Became time to turn in my Prius for a Prius V, worked with Aaron Desouza and was well taken care of. He got me a good deal on the warranties, kept in touch via text message, always responded to my queries quickly and kindly.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

About Toyota Santa Monica

Toyota Santa Monica is proud to be an ardent supporter of the Santa Monica community and environmental issues. Senator Fran Pavley recently recognized us as her Sustainable Business of the month. We are one of the leaders in hybrid sales in the nation and we are one of eight Mirai dealers in the state of California. Toyota corporate has also awarded us with their prestigious Governor and President's award for being a leader in customer satisfaction. Our professional sales staff and service advisors are experts in what they do and trained to make customer service their top priority.

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