Thompson's Toyota in Placerville including address, phone, dealer reviews, directions, a map, inventory and more

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140 Forni Rd
Placerville, CA 95667

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Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Thompson's Toyota

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

15 out of 18 people said they would recommend this dealer

1 (out of 5)

Disapointed

Reviewed by Gabriel in El CerritoMay 08, 2020

we were looking for a used hybrid highlander and we found one at Placerville Toyota. it was a 2019 model with 18K miles - sounded like a great deal ! I called to ask if there was anything wrong with it, and the sales person assured me it's perfect saying 'hay, it's a 2019 model, right?', well ... We drove all the way from the east bay, about an hour and forty minutes, and when we saw the vehicle, immediately you could see some visible scratches and the dashboard had some damage... we asked if there is anything else, and they said 'no' ... but we spent the whole day driving there so we decided that we will bite the bullet and buy the vehicle... after we paid for the car, and they washed it, suddenly we realized the vehicle has multiple scratches, that weren't visible when it was dusty ... also, when we got home we saw that the back seat leather is torn ... When buying a car from Toyota dealership, i was expecting total honesty, and not hiding, or at list not sharing, the wear and tear that the car has. Btw, the person that showed us the car was very nice, but when i asked him how come you didn't mention all the wear and tear, he said that he didn't got a chance to look/inspect the car before he showed it to us... so it's totally not his fault, but who ever is inspecting vehicles before they are put out for sale - should have reported the damage (exactly how they do before/after you rent a vehicle)... Totally disappointed !! Be sure to inspect the vehicle thoroughly yourself if you plan to buy there a used vehicle !!!

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Thompsons toyota in placerville

Reviewed by Donna D in Shingle springs caJuly 01, 2017

Jon Riseman and Phil Didlot sold me a car they both were great. It was a lot of fun. I would send all my friends to see them. Thank you both Donna D.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

No More Dread

Reviewed by Matthew O. in Sacramento, CAApril 30, 2014

My wife and I usually dread buying cars for all the usual reasons. Not only was this experience not dreadful it was actually enjoyable. Our salesman, Ajita Sherer, was very helpful to us in the process of making our selection without all of the usual high pressure sales tactics I associate with car sales. Ajita was assisted by Kyle Sherer who was also a pleasure to work with. When the Sales Manager, Ryan Turner, introduced himself I thought, "Here it comes, it's time for the whole sit and wait game." but it didn't happen. He was genuinely friendly, honest and to the point. When the time came to sign the papers, the Finance Manager, Shannon Burke, was likewise a pleasure to work with and explained the paperwork in a way that made it clear and easy to understand. While we were waiting for the truck to be washed, we were invited to meet with the Jim Batten, the Service Advisor, and again he was very friendly and explained clearly what the service package that came with our new truck included. This was, without a doubt, the most pleasant and enjoyable car buying experience my wife and I have ever had and we would both happily recommend Thompson Toyota to anyone.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Thompson's Toyota

Thompsons Toyota is your source for Toyota sales, parts, service and more in the Placerville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We even have Red Carpet Delivery, if you want us to deliver your new vehicle in our enclosed trailer. Come in and get a great deal, be treated the way your want to be treated, and join our family.

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