1201 Kettering Drive
Ontario, CA 91761

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Reviews of Crown Toyota

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

1781 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently purchased a 2025 Toyota Tacoma from Crown

Reviewed by vazquezDecember 10, 2025

I recently purchased a 2025 Toyota Tacoma from Crown Toyota in Ontario, California, and I want to highlight the outstanding service provided by Daniel Aleman, Christopher Bosch and Mister Nelson. From start to finish, Daniel demonstrated exceptional professionalism, deep product knowledge, and genuine customer care. Daniel took the time to walk me through all available options, features, and packages, ensuring I made a fully informed decision. His expertise with the Tacoma lineup was clear, and he answered every question thoroughly and confidently. There was never any pressure—just honest guidance and transparency throughout the buying process. What truly stood out was Daniel’s dedication to making the experience smooth and efficient. He communicated clearly, respected my time, and went above and beyond to make sure I was comfortable with every step of the purchase. His professionalism reflects a high standard of excellence at Crown Toyota. I highly recommend Daniel Aleman to anyone looking to purchase a Toyota. He is a knowledgeable, trustworthy, and customer-focused sales professional who made my Tacoma-buying experience exceptional.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your glowing review! We're delighted Daniel, Christopher, and Mr. Nelson provided such a smooth and informative experience during your Toyota Tacoma purchase at Crown Toyota. We truly appreciate your recommendation and look forward to serving you again. Enjoy your new ride! Thank You, Customer Experience Management customerexperience@swickard.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Purchased my second vehicle from this dealership in three

Reviewed by e.lopezDecember 07, 2025

Purchased my second vehicle from this dealership in three years. Great experience both times. Definitely a dealership I'd recommend and return to. Thank you!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the feedback and for choosing Crown Toyota again! We're grateful for your recommendation and look forward to seeing you in the future. Thank You, Customer Experience Management customerexperience@swickard.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department has the most efficient system set

Reviewed by Joan December 05, 2025

The service department has the most efficient system set up that I have experienced in dealing with my vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Joan, we're delighted to know you find the Crown Toyota system efficient! Thank you for sharing your feedback about our service department. We truly appreciate your business! Thank You, Customer Experience Management customerexperience@swickard.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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