1901 S Figueroa St
Los Angeles, CA 90007

Get Directions
Hours Toggle

Sales Department

Sun 9:00am – 9:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 6:00am – 6:00pm
Tue 6:00am – 6:00pm
Wed 6:00am – 6:00pm
Thu 6:00am – 6:00pm
Fri 6:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Toyota of Downtown LA

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

3372 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

It took 2.

Reviewed by Mjury101December 09, 2025

It took 2.5 hours to do paperwork on a simple transaction. Ludicrous. Your head of sales was ultimately apologetic and fast and a really good guy but until that point it was very frustrating. I don't want to single out anyone negatively as I don't know the context.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback. We understand that a lengthy paperwork process can be frustrating, and we appreciate your patience during your transaction at Toyota of Downtown L.A. Our team is glad to hear that our head of sales was able to assist you effectively. If you have any further concerns or suggestions, please feel free to reach out to us directly. We value your input and strive to improve our services. Sincerely, The Toyota of Downtown LA Team

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am very happy with my experience at Toyota in down town

Reviewed by dianam15garciaDecember 07, 2025

I am very happy with my experience at Toyota in down town LA. Carlos was really helpful and showed us different vehicles that aligned with our finances. The process was shorter than I expected and everything went smooth.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Diana, thank you for your wonderful feedback! We’re delighted to hear that you had a great experience at Toyota of Downtown L.A. and that Carlos was able to assist you in finding the right vehicles that fit your budget. Our team prides itself on making the process smooth and efficient for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, The Toyota of Downtown LA Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was a great experience.

Reviewed by JosethepiesaDecember 07, 2025

It was a great experience. Julio was extremely helpful. He made sure that every question we had was answered. I really liked liked him. He was very patient with us. My husband is deaf and I had to interpret for him and Julio was very patient throughout the process. We also had a really good experience with Albert and he was very patient as well. I really appreciate those two they helped us so much.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review, Joseth! We’re thrilled to hear that you had a great experience at Toyota of Downtown L.A. and that Julio and Albert provided you with the support you needed. We pride ourselves on our customer service, and it’s fantastic to know they made such a positive impact during your visit. We appreciate your feedback and hope to see you and your husband again soon! Sincerely, The Toyota of Downtown LA Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Toyota of Downtown LA

Welcome. Meet our Toyota of Downtown L.A. staff - serving with a reputation as experts dependable and accommodating. Toyota car dealer standards are set by experienced sales service and financing staff. These men and women define quality for Los Angeles dealership staff.

Toyota of Downtown L.A. staff don't just serve the area. They know and love it. Our staff knows the area's economy driving demands service and climate. This means that as Los Angeles staff our qualified experts know how to fit pricing scheduled maintenance and Toyota vehicle options into your regional lifestyle.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top