203 E Ocean Ave
Lompoc, CA 93436

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 7:30pm
Tue 8:00am – 7:30pm
Wed 8:00am – 7:30pm
Thu 8:00am – 7:30pm
Fri 8:00am – 7:30pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Toyota of Lompoc

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Go anywhere else!

Reviewed by Will_Yater from Lompoc, CANovember 24, 2020

Worst service experience in my 36 years as a driver. What they said would take 2 days ended up taking 7 weeks. They tried to double charge my wife, then claimed it was an "honest mistake" when she caught it. Five minutes away from the place, the engine light came on and there was an obvious problem with the engine. Took it to another place where they confirmed, with one look, that another huge repair was needed. It was under warranty, so I assume Toyota of Lompoc just didn't want to do warranty work. This place has a culture of dishonesty and poor quality. Go anywhere else!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Customer

Reviewed by Hummingbird from Santa Barbara, CAJune 09, 2020

There was no pressure. They helped me find exactly the car I was looking for and delivered it detailed and in pristine condition. Minor servicing was done pmomptly

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Poor and Bad Business

Reviewed by Jay Tugade from Santa mariaSeptember 04, 2019

1. Multiple inquiry left on my credit report, don't push it if not approved. 2. After 30 days still no approved loan to send payment to 3. Lacked of follow ups ( they say will call you back but they never call back) 4. After 3 months they repo the car without a loan. 5. For a week they have no info on the where about of the vehicle. 6 Leaving me with a bill with gold coast recovery, and telling me they have nothing to do it. To retrieve my personal belongings. Management: Do what's right caused the car already sell by itself. If an error occur don't try to cover up cause it can ruin a life.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Toyota of Lompoc

MISSION STATEMENT: To consistently exceed the expectations of our customers & associates so that Toyota of Lompoc is recognized as the dealership and employer of choice on the central coast.

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