6800 Automall Parkway
Gilroy, CA 95020

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Sales: 888-271-4137

Used Cars: 888-373-6053

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 8:00am – 5:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Freeway Toyota of Gilroy

Overall Rating:

4.6 (out of 5)

86% recommend this dealer

330 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a great experience.

Reviewed by ralnader1213January 19, 2026

We had a great experience. Sol was awesome and he provided us with excellent service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The receptionist was very cordial.

Reviewed by yinshiaochi58January 18, 2026

The receptionist was very cordial. He gave me a warm welcome! Also the person( I believe his name is Nathan)at the little office was also super nice. He even granted me a free oil change service!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

The complete process was well streamlined and timely,

Reviewed by kevangerJanuary 13, 2026

The complete process was well streamlined and timely, from securing a service date/time to driving off the lot after the service was complete and receiving a final text to close the loop. As I also focus on customer service for my employer, it is very important to ensure good communication. Disappointingly, I arrived with certain expectations that were not met, and believe it was a result of the communication/conversation with the Service Rep. when confirming the service details (at the prior service) ... I did not receive the details I needed to support the service on the 11th and my mistake that I did not request further details. Would be helpful to confirm the service details at the time of the service reservation, and again at time of arrival. However, every visit has been welcomed with personalized support and follow-up ... thank you! I have, and will continue to refer friends and family to Gilroy Toyota :) Thanks again!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Freeway Toyota of Gilroy

It is our mission to be the automotive home of drivers in the Gilroy CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won’t find a reason to visit any other dealership in Gilroy.

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