965 Arnele Ave
El Cajon, CA 92020

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Sales Department

Sun 9:00am – 9:00pm
Mon 8:30am – 9:30pm
Tue 8:30am – 9:30pm
Wed 8:30am – 9:30pm
Thu 8:30am – 9:30pm
Fri 8:30am – 10:00pm
Sat 8:30am – 10:00pm

Service Department

Sun 8:00am – 5:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Toyota of El Cajon

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

441 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had the "check engine" warning light appear on our

Reviewed by Kenn from Huntley, Illinois December 03, 2025

We had the "check engine" warning light appear on our trip from Illinois to El Cajon to visit our daughter and her family for Thanksgiving. Unfortunately it was Sunday night and nothing was open. So we found the closest Toyota dealership & just showed up Monday morning without an appointment. There were many cars ahead of us that had appointments. Finally Dennis came to our car, asked all his questions and we checked in & went to the waiting room. It took a while to get our Prius checked on the diagnostics computer. When we learned what was diagnosed Dennis obtained a ride for us back to our daughter's house. Parts were available the next day, our Prius was fixed and Dennis arranged for a ride back to the dealership and I came back to pay the bill. So many things were out of our control and yet Dennis worked hard to get our Prius back on the road so we could return home to Illinois. His friendly attitude coupled with his knowledge and concern for our difficult situation enabled us to be able to finish our trip in a timely manner in a safe vehicle. We're deeply indebted to Dennis & were VERY impressed with the dealership, it is a beautiful building run by extremely competent employees. Thanks to all !!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Kenn, We are so glad Dennis was able to turn a stressful situation into a smooth experience for you! His dedication, knowledge, and care truly reflect the level of service we strive for every day. It’s wonderful to know he helped get your Prius back on the road safely so you could continue your trip. We appreciate your kind words about our team and dealership! Robyn – Guest Relations Team

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Maximum rating = 5

5.0 (out of 5)

Excellent service!

Reviewed by Julie Faucher from El CajonDecember 03, 2025

Excellent service! Clean dealership with coffee etc. Very minimal wait time for service. Thank you Toyota!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Julie, We’re so glad you enjoyed the excellent service and amenities! Providing a clean, comfortable environment with minimal wait times is what we strive for, and it’s great to know we delivered. Robyn – Guest Relations Team

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Maximum rating = 5

5.0 (out of 5)

I will definitely bring my car back to Toyota of El

Reviewed by Michele Guzman from Lakeside CaNovember 30, 2025

I will definitely bring my car back to Toyota of El Cajon. The customer service there was amazing and so helpful. Erick made my experience less stressful and I appreciate the fact that he explained things to me and helped me through the process. I will definitely go back there with Erick as my rep.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Michele, Erick truly made a difference in your experience! We’re so glad he helped ease the process, explained everything clearly, and provided the support you needed. It’s wonderful to know you’ll be returning and trusting Erick for future visits—thank you for sharing such thoughtful feedback! - Bailey.O Guest Relations Team

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Maximum rating = 5

About Toyota of El Cajon

What's New

We think you'll love our new bright and spacious facility which includes a beautiful showroom comfortably furnished sitting areas a fun children's play "ship" center an Internet caf food caf state-of-the-art climate control system an indoor service entrance more service bays user-friendly parts displays and more!

For your convenience we're now located closer to public transportation have a larger parking area and offer a larger on-site rental fleet selection.

Ready to buy? Get a price quote before visiting the dealership.

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