Toyota Carlsbad in Carlsbad including address, phone, dealer reviews, directions, a map, inventory and more

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5424 Paseo Del Norte
Carlsbad, CA 92008

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Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 6:00pm

Reviews of Toyota Carlsbad

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

30 out of 37 people said they would recommend this dealer

5 (out of 5)

Best car buying experience EVER!

Reviewed by Chantal B. in San Luis ObispoApril 27, 2021

Toyota Carlsbad has changed the way I buy cars forever! Shopped online first, then got connected with the most knowledgeable, efficient and friendly team I have ever met! Brandy (internet), Emily and Kristine (sale consultants who walked me though everything), and Nicole (financing) - were my all female dream team! Can’t thank you enough to have made this car buying process a positive and smooth experience.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

After test drive and ready to buy the car was sold

Reviewed by Hector Ramirez in Carlsbad, CADecember 27, 2020

Before I sign to buy and after a test drive the car I was told the car was sold from under me the sells manager on 12/27/2020 notify the person helping us, took the key, no apologies nothing.

Customer Service 2

Buying Process 2

Quality of Repair 2

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

FANTASTIC SERVICE AT TOYOTA OF CARLSBAD

Reviewed by Richard in Oceanside, CaMay 23, 2013

Yes Toyota of Carlsbad is the relax friendly place just like you jear on the Radio. We have two Toyota's and a Lexus that we bring to them on a regular basis. They treat you like Royalty and always with a smile. We have been going to them for over 20 years and we even brings my son"s car to them from LA because of their fantastic service. We also find that theikr prices are very fair for the excellent work they do. Also our service reps always are helpful giving any discounts that apply on our visits. Most of tyhe time I wait for my car in their beautiful longe and enjoy a Starbucks Cofee and a pastry which nis supplied by Toyota of Carlsbad at no charge, along with a copy of the local newspaper. Or just bring you I Pad or laptop for they also have free Wfi. Finally when my car is going to be tied up for several hours, they also have a shuttle service and their drivers are very friendly as well. No I don't work for them or have stock in Toyota. Just so happy to find a place that put's my mind at ease with the repairs of all our vehicles which is very important to me.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Toyota Carlsbad

We know that you have a lot of options when it comes to purchasing and servicing your vehicle, so we want to thank you for placing your trust with us. We pledge to work as a team to ensure that you are receiving the relaxed and friendly service you deserve.

Our mission is to ensure that every customer experiences the highest standard of customer service and satisfaction in a relaxed, friendly, and professional manner, to support our community and its people, and to create an enjoyable workplace for our employees. We strive to fulfill this mission every day since our opening in 1972.

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