4709 Central Ave
Hot Springs National Park, AR 71913

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Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gregg Orr Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My friend- FEELING sick to my stomach ….

Reviewed by PSA from Hot SpringsSeptember 19, 2025

My friend- FEELING sick to my stomach …. Public Service Announcement!! My parents walked off of a retirement village shuttle into Gregg Orr Toyota and were sold a car almost $10,000 dollars over the price that they advertised it online!!! They were also sold a service contract on this 2023 Toyota Crown for an additional $6710.00. As soon as my family realized what they were doing we called up to the Toyota place immediately. My parents were still in the financial office after signing paperwork. We started begging them to take the car back because my parents made a mistake and shouldn’t have made the purchase to begin with. They had totaled 2 cars the month before and we did not want them driving anymore. They said, “NO the sale is final and there is nothing we can do now!” We were treated very rudely, and with multiple phone calls and visits we were still told there was nothing that could be done. We will just have to sell the car. After we pay sales tax and swallow the extra 10,000 they charged them they will be eating about $15,000. Help me spread the word about how unethical Gregg Orr Toyota in Hot Springs, Arkansas is!! All they care about is making a sale. Total Price for the 2023 Crown with service contract and Gap included is 54,639.00. Online price for exact car 37,886.00

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Extremely dishonest, but a truck with 97,000 miles on it

Reviewed by Richard Garens from Hot springs July 22, 2025

Extremely dishonest, but a truck with 97,000 miles on it was told I could come in and refinance it in a year or 22 years later go to refinance because the price was a little high then was told they can’t refinance a truck with more than 100,000 miles on it They sold me the truck with 97,000 so I had less than 3000 miles but they wanted me to come in a year or two to refinance very dishonest Curtis. The sales person will say and do anything to get you to buy a vehicle and not make it right And when asked about it, they become extremely rude and tell you to leave

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

1.0 (out of 5)

Biggest bunch of greasy pieces of crap if ever dealt

Reviewed by Casey from Hot springs May 08, 2025

Biggest bunch of greasy pieces of crap if ever dealt with..sold me a $40k car and come to find out it has been pieced together out of 3 cars..everyone is immature. One of the salesmen leaked my information out to all the car dealerships in Arkansas and also thought they was cute and started a fake Craigslist add with my number attached to it the manager is an absolute chicken xxxx and wouldnt even tell me his name and hung up on me...I cant for the life of me figure out how they stay open....sorry bunch of people

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gregg Orr Toyota

At Gregg Orr Toyota in Hot Springs AR we value the opinion of our customers. We want to make sure that we are making your purchase experience an easy and enjoyable one. We don't just want to sell you a vehicle. We want to establish a relationship that last a lifetime.

Anyone can put a price tag on a vehicle.It is what you do before during and after the sale that counts. It is our honor and pleasure to serve you. We have 23 different locations in the auto group. If we don't have the vehicle your looking for on our lot we can get it for you. Call us email us or stop by the dealership and give us an opportunity to earn your trust!

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