6200 S 36th St
Fort Smith, AR 72908

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Sales: 479-231-3394

Used Cars: 479-646-7800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of J Pauley Toyota

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

333 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience with J Pauley Toyota was very pleasant.

Reviewed by William B. from Nashville, TNNovember 01, 2025

My experience with J Pauley Toyota was very pleasant. I worked with Adam Nobles on purchasing a used truck and he was very nice, professional and responsive. I would certainly recommend them to anyone!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I contacted this dealership twice enquiring about a BMW

Reviewed by Rusty from LAKE WAUKOMIS, MOApril 01, 2025

I contacted this dealership twice enquiring about a BMW Z4. Neither email was responded to in a timely manner. I finally received an email a week after I had contacted them. Unfortunately, the car I was interested in had sold the previous day (which was 6 days after my original email). I purchase vehicles from all over the United States and was seriously interested in this vehicle, so it was disappointing they did not respond in a timely manner.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was unable to get my 24 Tacoma out of gear and was

Reviewed by dgmastinJanuary 25, 2025

I was unable to get my 24 Tacoma out of gear and was stranded at car wash. I have been buying Toyota’s from Tony Henson for many years at J Pauley. I called the dealership service dept & they did not know how to help. I asked if Tony was working, spoke with him & within 10 minutes he arrived and addressed the problem & got me on my way. His management needs to know what a Gem they have.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About J Pauley Toyota

J. Pauley Toyota in Fort Smith Arkansas was established in 1991. A newly remodeled state of the art facility sits on 6 acres and the building consists of 30000 square feet. Mr. Pawley helped design his store with customer convenience and comfort in mind. Our dealership is located at 6200 South 36th Street at the intersection of I-540 and Zero Street Exit 11. Whether you?re buying a new vehicle or servicing an existing one we are sure to meet all of your needs. J. Pauley Toyota is very involved in our community supporting Autism Speaks Calvary Boy's Ranch Special Olympics Fort Smith Boys & Girls Clubs & American Heart Association.

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