1355 Exchange Ave
Conway, AR 72032

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Caldwell Toyota

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

306 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Most honest service department I have every had.

Reviewed by chelle44January 20, 2025

Most honest service department I have every had. They diagnosed my problems and fixed my vehicle without any hesitation. My vehicle is under warranty and the city I lived in refuses to honor anything regardless. I had to take my vehicle back to where I purchased it. I had to travel 3 hours just to have my vehicle service properly. At Caldwell Toyota the service manager name Allan and Serv Advisor Susan is excellent. The mechanic name Skyler that work on my vehicle is Superb. My salesman name Danny sold me my car he went beyond. He now works at Genesis in Conway Arkansas. I highly recommend Caldwell Toyota if you are looking to purchase a vehicle and need help repairing your vehicle(s). If you looking for a good honest and excellent Genesis salesperson call Danny in Conway Arkansas. I promise, you will make an excellent decision at visiting either company. Driving three hours is a long way for me to drive one way because I do not have a choice. I do not mind as long as someone who is honestly trying to repair my vehicle. I am not being paid to tell the truth. Believes me I promise you're going to be very pleased, they are very fast, honest and well prepared. Happy customer.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was like we were on a family vacation.

Reviewed by lmossJuly 24, 2024

It was like we were on a family vacation. Jayden Wesley was awesome, very Knowledgable friendly and very prompt. They were 2 hours away and I didn't regret it because it was a smooth ride home in my new oxide bronze tacoma. Larry

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently worked with the most courteous, kindest, and

Reviewed by Phyllis from Conway, ArkansasMay 26, 2024

I recently worked with the most courteous, kindest, and knowledgeable sales person i have ever worked with. His name is Jayden Wesley at Caldwell Toyota. I visited the business somewhat undecided that i was even going to purchase a vehicle. Jayden met me and offered to answer any questions that i may have. He was not “pushy” nor a know-it-all. He offered to show me whatever i might want to see and as i did not really know, he brought three or four vehicles for me to exam, sit in, and test drive. He did not try to encourage me to decide on any specific one, but he explained the features of each. He was always kind, and polite. He was never impatient with me nor was he “pushy. I have NEVER worked with such a nice, knowledgeable, and patient salesperson. And, Toyota products, in my opinion, are the absolute best. Should you be thinking about a vehicle and want to look and make your own decision, i suggest that you visit Caldwell Toyota and work with Jayden Wesley—in my opinion, he is the best. I am confident that you will appreciate his knowledge and kindness. And, again, my opinion, he is the BEST! Thank you Jayden and the staff at Caldwell Toyota in Conway.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Caldwell Toyota

Caldwell Toyota is located in Conway Arkansas to serve surrounding areas such as Cabot North Little Rock Little Rock Maumelle Conway and Russellville just to name a few. Caldwell Toyota is the only Toyota dealer to win the Toyota President's Award for Customer Service Excellence in Arkansas for 8 consecutive years. Our dealership has an ever-growing inventory of New 2014 Toyota Models including the Tundra Tacoma Camry Corolla and Prius. We also carry a large inventory of Pre-Owned Vehicles and allow our customers to evaluate their trade-ins right on our website.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top