Larry H. Miller Toyota Peoria

Ran my credit more than 3 times. After 2 times said they put name in wrong spot and said it would be a soft but it was a hard inquiry Don't Trust them

Sale rep was fine. They lived up to what and how people feel about car dealerships. Didn’t work on the price of the car and only looking to screw a customer. I put 30k down on a 39,800 Highlander with a credit rating over 800 and the finance guy went with standard rates didn’t try to get us a better rate. Don’t go to this dealership they only look to screw a customer.

Since 2021, I have bought 3 brand new vehicles at LM Toyota and one used vehicle. The used vehicle was purchased a few months ago. Upon buying the used vehicle, I was told it had new tires, new battery, and full service etc, etc. Within a few months of purchase, tires were found to be 5-6 years old (wow my bad for believing the store and not checking for myself), and the battery needed to be replaced. After I paid for these services, I had told my salesman what happened and within a day, he called me from the GM Sean's office, with Sean the GM present and speaking to me in the background. I was told I would receive 800.00 of the total bill in a refund. I was first told the woman who cuts the checks was out of the office until the following week, and upon her return, my check would be cut. When that did not happen, I called to check on it and was transferred to a couple of different people, whom "knew nothing about this." I was told I would receive a call back and matters would be handled and figured out. I still have not received that call back or a check in the mail. I am very disappointed as a return customer, who has never even asked for a price drop on any vehicle I have purchased. Will be buying my next new car elsewhere:(.