5030 E Marketplace Dr
Flagstaff, AZ 86004
Sales: 928-522-2867
Used Cars: 928-522-2868
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Flagstaff, AZ that carry Toyota
Overall Rating:
4.7 (out of 5)
90% recommend this dealer
293 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Just wanted to say thank you for the awesome customer
Just wanted to say thank you for the awesome customer interaction you have Kyle Confer making sure I the customer was informed of where the vehicle was through out the trusted Toyota inspection and beyond Thank you for the Trust that has been built us Will most definitely refer family and friends to you and the dealership Billy M
Dealer Response
Thank you, Billy for the great feedback and thank you for your trust and loyalty! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337
Maximum rating = 5
I bought a vehicle 10 years ago, including the extended
I bought a vehicle 10 years ago, including the extended warranty, from this dealership. I have used their service department exclusively. When I recently noticed a TPMS light immediately after service, they charged me *another* $500 to replace the sensor and wouldn't budge on the price. I learned the hard way that they value my $500 now more than my repeat business for years to come.
Dealer Response
Thank you for taking the time to share your feedback. We truly appreciate your loyalty to Findlay Toyota and understand why this experience felt frustrating, especially given your past positive service history with us. I want to reassure you that setting tire pressures higher during colder months is a standard practice we use to help prevent TPMS warnings caused by temperature swings, and pressures in the low 40 PSI range would not damage a TPMS sensor. While the timing of the warning was understandably concerning, the pressure level itself would not have caused sensor failure. That said, I completely understand your disappointment with the overall cost and the fact that this issue required a return visit so soon after your initial service. Your expectation of value and consistency is reasonable, and I regret that this visit did not meet that standard. Regarding pricing, we regularly conduct market research to ensure our pricing remains competitive within our region—often lower than non-OEM competitors—while still using Toyota-approved parts and factory-trained technicians. Even so, your feedback is important and will be reviewed internally. Tyler Hughes Service Director Findlay Toyota Flagstaff
Maximum rating = 5
Dealership was great, very helpful and great process.
Dealership was great, very helpful and great process. Got in and go out. Very friendly people
Maximum rating = 5
No matter what your automotive needs may be, Findlay Toyota Flagstaff is dedicated to providing you with a truly exceptional customer experience. Findlay Toyota Flagstaff has won the prestigious PRESIDENT'S AWARD from Toyota for 14 years in a row. This award is given to Toyota Dealers who achieve the highest standards in sales and service excellence. Findlay Toyota Flagstaff has also been voted BEST AUTOMOBILE DEALERSHIP by the readers of Arizona Daily Sun 16 years in a row. These are just two examples of our commitment to providing outstanding Customer service.
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