Toyota of the Shoals in Tuscumbia including address, phone, dealer reviews, directions, a map, inventory and more

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5100 Highway 43 South
Tuscumbia, AL 35674

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Sales: 256-320-2580

Used Cars: 256-320-2560

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 6:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 1:30pm

Reviews of Toyota of the Shoals

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

55 out of 59 people said they would recommend this dealer

1 (out of 5)

Disappointed

Reviewed by Will in Florence,alDecember 08, 2020

I gave one star on this review and will send emails as well as post my review publicly to some local Facebook sites. This was my 2nd purchase from Toyota of the shoals and here are just a few reasons I would suggest looking elsewhere before this dealership. (1. The vehicle had not even been cleaned or vacuumed out before we purchased it. (2. My wife and I were told numerous times by 2 individuals that we had a 3day buy back period and if anything went wrong during this time frame the dealership would fix the issue or but back the car. After driving for one day I found a issue and spoke with the used car manager who nicely told us there was no buy back and if there was a issue they would not fix it even after only having the car for 2 days. (3. The same mechanic who supposedly did the initial inspection did a 2nd inspection for us when we brought the vehicle back and gave us a whole list of issues that he wanted to fix. Out of our pocket of course.(4 they did not fix the issue and half the issues he wanted to fix is not bad. He tried to tell me the struts,shocks,wheel bearings,and cap were all made as one piece which is total garbage. The manager then stated that even if they knew something was wrong with the vehicle,unless it was an immediate safety issue they would not waste the money to fix it prior to selling the vehicle. (5. We love the vehicle we chose, we just wished they had done right by us but instead we got the ol car salesman run around. (6. You will absolutely get better customer service from a local dealer with their own mechanic. They have a reputation that can make or break their business. This is a short review of what actually happened to us at Toyota of the shoals which is now part of greenway motors. I will be buying another vehicle for myself soon but not from them. Best of luck, Will

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Great service, as usual

Reviewed by David J in Killen, ALSeptember 12, 2020

I would recommend Greenway Toyota to anyone. The price can’t be touched by anyone else. The best they could do is try to match it, who has time for that nonsense. Thanks again Tim !

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Five Star Salesman

Reviewed by Tom Smith in LeightonSeptember 15, 2018

I have purchased over 18 vehicles from Vic Osborn. He has taken care of all my needs as a salesman and as friend over the years. He has grown to know my kids as they become drivers. My wife and I trust Vic Osborn . He is a man of his word. If you are going to buy a Toyota , Vic will make sure you are satisfied as an owner.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Toyota of the Shoals

Greenway Toyota of the Shoals - a new way, the right way. We are the home of upfront pricing, NO dealer fees, non-commissioned salespeople, lower taxes, a 3-day money-back guarantee, and we'll buy your car even if you don't buy ours!
Toyota of the Shoals is the newest Toyota store in Northern Alabama. We feature over 400 new and used Toyotas and other makes that are available for immediate delivery. Our Service and Parts departments are Open 6 days a week. We are located at 5100 US 43 S in Tuscumbia, Alabama 35674.

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