Bill Penney Toyota

I had an AWESOME experience with Bill Penney with purchasing my new car. From start to finish the process was smooth, stress free, and professional. Kris was absolutely amazing to work with- knowledge, patience, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase. I never felt rushed or pressured which made the experience even better. If you’re looking for a dealership that values customer service and a salesperson that who truly cares, I highly recommend Bill Penney Toyota Huntsville and ask for Kris. I’m extremely happy with my new car and overall experience!

This review is not specifically about Bill Penny. It is mostly about Toyota. The radio went out in my 2025, yes 2025 Camry back in August and the radio is still on back order. They are still selling Camry’s so they have radios. Service after the sell is really horrible. From the same token, Bill Penny could also take one out of a new car so a customer could have a radio. Last Toyota for me.

I had a wonderful experience with Bill Penney Toyota in Huntsville this week when purchasing two vehicles. From the top down, Zack Penney, Tim Bunch, Mario (Sales Manager), and Cheryl Arcand were the VERY best and made this process very easy. We appreciated Cheryl's experience and professionalism when selling us our vehicles and she made sure that we purchased what we wanted and ensured we were treated fairly. I will 100% do business again with Cheryl and the entire team at Bill Penney Toyota and thank you for making our car buying easy and fun! Thank you and Merry Christmas.