310 S Lynndale Dr
Appleton, WI 54914

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Sales: 888-290-5149

Used Cars: 888-307-7178

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 5:30pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Gustman Subaru

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Very disappointed with the service department as I

Reviewed by Clay Johnson from WIApril 18, 2024

Very disappointed with the service department as I brought my car in for its first oil change since buying it brand new and they chipped my rims then I had to argue them to get new ones and when I brought it back in they changed out the new rims with the ones that weren’t chipped then blamed me for giving them the wrong information. Will refuse to ever go back and very disappointed in the customer service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I have purchased a number of Subaru's from this

Reviewed by wkonowApril 08, 2024

I have purchased a number of Subaru's from this dealership and the sales and service experience has been excellent

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My daughter purchased a 2021 Ascent on 02/24/24.

Reviewed by matschiMarch 13, 2024

My daughter purchased a 2021 Ascent on 02/24/24. The price was $31995 with $3000 minimum trade-in. At time of vehicle paperwork and pick-up. she was informed that the price was actually $34995. $31995 plus $3000 trade-in. This was misleading advertising at its best. We understood this price, as shown, $31995 minus $3000 minimum trade-in. Cars.com on its website posted the vehicle at $31995 FAIR DEAL. She is now driving the most expensive 2021 Subaru Ascent in Wisconsin. Just do a comparison research on Carguru and Cars.com. Gustman's can do better then this, and not use these types of sales tactics. The Gustman Family Legacy has been tainted. I purchased a new 2018 Outback Touring from this dealership and was very satisfied. I will need to be more diligent in my dealership selection next time. My daughter should be refunded the $3000 due to the inflated price.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gustman Subaru

Gustman Subaru offers many automotive products and services to our Appleton area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Ascent, WRX, Outback, Legacy, Impreza, Forester and Crosstrek, making us a good choice as your Subaru car dealer of choice. Our services include trusted Subaru car repair, original Subaru parts, and financing to help our customers purchase the car of their dreams. Call Gustman Subaru or come visit us in person. We're conveniently located at 310 S Lynndale Drive and look forward to helping you with your automotive needs.

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