Route 460 Green Valley
Bluefield, WV 24701

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Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Bill Cole Automall

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’m sure that there are many good salesman at Cole’s but

Reviewed by Michele Nolley from Princeton, WVApril 16, 2025

I’m sure that there are many good salesman at Cole’s but my advice would be to ask for Mr John Young. He was so helpful and thorough. Great guy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, thank you for the great review! We’re so happy to hear that John Young made your experience at Bill Cole Automall Bluefield a positive one. We appreciate your recommendation and look forward to helping you again in the future!

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Maximum rating = 5

1.0 (out of 5)

They took a 20,000 dollar car I had bought a year ago

Reviewed by Pissesoffnoton from Bluefield wvOctober 05, 2024

They took a 20,000 dollar car I had bought a year ago sold me a 20,000 dollar car I put down a 1000 bill cole said I owed 10,000 because the miles were different the used car I was buying has 30 my old one had 90 but was a year nower then the Honda crv I bought well ok I signed the contract with out reading based on our conversation. Long behold the car was really costing more on paper and my 20k car was valued at 7k and the car I bought was not to 18000 online with a 1000 in tax and a dealer fee now it was window price at 23,899. never again will I deal with them I'm still trying to get out of it two years later. After paying thousands to the 13.54 interest rates with a 730 credit score fml

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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Maximum rating = 5

1.0 (out of 5)

I got screwed never buy there again like I was tra

Reviewed by Danny Wheeler from WvaMay 13, 2023

I bought 2 vehicles there I wanted a new car I bought it the next day computer troubles no one can fix it wanted to buy my old truck back and acted like I was crazy blowed me off I would take my business else where the last one I buy there they blowed me off like I was nothing after I bought it had trouble 300 miles later on a 2024 Trax so better be ware

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Bill Cole Automall

As a premier West Virginia Honda Kia Nissan and Subaru dealer we have a huge selection of new and used vehicles from which to choose. Bill Cole Auto Mall online and offline customers enjoy vehicle specials every day. We offer Honda Kia Nissan and Subaru service & parts an online inventory and outstanding financing options making Bill Cole Auto Mall a preferred dealer serving Princeton Beckley Bluefield Blacksburg Christiansburg Pearisburg Wytheville Roanoke Charleston Tazewell Richlands Peterstown Lewisburg and Pulaski Honda Kia Nissan and Subaru buyers. Ready to set up a test drive? Visit our Beckley Honda Kia Nissan Subaru dealership in Bluefield WV today!

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