Route 460 Green Valley
Bluefield, WV 24701

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Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Bill Cole Automall

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't buy here they sold me a vechile with a rusted out

Reviewed by Chris from Princeton wvDecember 15, 2025

Don't buy here they sold me a vechile with a rusted out muffler(didn't say it to me or in contract)

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Christopher, we are very concerned to hear about the issue with your vehicle. This is not the experience we want for any customer. Please contact our General Sales Manager, Ryne Shuff, at rshuff@billcoleautomall.com so we can address this matter promptly.

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Maximum rating = 5

5.0 (out of 5)

I’m sure that there are many good salesman at Cole’s but

Reviewed by Michele Nolley from Princeton, WVApril 16, 2025

I’m sure that there are many good salesman at Cole’s but my advice would be to ask for Mr John Young. He was so helpful and thorough. Great guy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, thank you for the great review! We’re so happy to hear that John Young made your experience at Bill Cole Automall Bluefield a positive one. We appreciate your recommendation and look forward to helping you again in the future!

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Maximum rating = 5

1.0 (out of 5)

They took a 20,000 dollar car I had bought a year ago

Reviewed by Pissesoffnoton from Bluefield wvOctober 05, 2024

They took a 20,000 dollar car I had bought a year ago sold me a 20,000 dollar car I put down a 1000 bill cole said I owed 10,000 because the miles were different the used car I was buying has 30 my old one had 90 but was a year nower then the Honda crv I bought well ok I signed the contract with out reading based on our conversation. Long behold the car was really costing more on paper and my 20k car was valued at 7k and the car I bought was not to 18000 online with a 1000 in tax and a dealer fee now it was window price at 23,899. never again will I deal with them I'm still trying to get out of it two years later. After paying thousands to the 13.54 interest rates with a 730 credit score fml

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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Maximum rating = 5

About Bill Cole Automall

As a premier West Virginia Honda Kia Nissan and Subaru dealer we have a huge selection of new and used vehicles from which to choose. Bill Cole Auto Mall online and offline customers enjoy vehicle specials every day. We offer Honda Kia Nissan and Subaru service & parts an online inventory and outstanding financing options making Bill Cole Auto Mall a preferred dealer serving Princeton Beckley Bluefield Blacksburg Christiansburg Pearisburg Wytheville Roanoke Charleston Tazewell Richlands Peterstown Lewisburg and Pulaski Honda Kia Nissan and Subaru buyers. Ready to set up a test drive? Visit our Beckley Honda Kia Nissan Subaru dealership in Bluefield WV today!

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