Tacoma Subaru in Tacoma including address, phone, dealer reviews, directions, a map, inventory and more

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3838 S Tacoma Way
Tacoma, WA 98409

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Sales: 888-698-7692

Used Cars: 888-450-9861

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Tacoma Subaru

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome customer service

Reviewed by C from Olympia, WAOctober 04, 2021

Had a wonderful experience at Tacoma Subaru. I think like a lot of people the thought of dealing with car salesman isn't up there with anything we enjoy doing... But, Will, my car salesman, was attentive, pleasant, and knowledgeable but never pushy. He made me feel very comfortable throughout the whole process. The finance person, Eric, was also a pleasure to work with and never tried to push anything off on me. It was truly an awesome experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi C, thank you for taking the time to let us know of your wonderful experience. We at Tacoma Subaru are so happy to know that your visit working with William Kay was transparent, quick and easy. We hope you love your vehicle, and we look forward to setting up your first oil change appointment for our Service Department. Thank you for using our Express Store on our website. Thank you - Sara (in customer service)

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent Experience

Reviewed by Gretchen from University PaceAugust 14, 2021

Our sales associate Steve and Finance associate, Kelly we’re wonderful, attentive, and sensitive to our needs. We will always use Bruce Titus Subaru for our auto needs.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Gretchen, thank you for your amazing review and choosing Tacoma Subaru! We’re happy to hear that you had a great experience working with Steve Goodrich in Sales, and Kelly Titus in Finance. We hope you love your new 2016 Kia Forte and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Tacoma Subaru! - Sara (in customer service)

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Buying made easy.

Reviewed by Jan from Tacoma WAApril 13, 2021

Purchasing a new car at Subaru of Tacoma was a breeze. My sales person, William, was attentive to my needs but never pushy. It took awhile fir me to understand what it was that I wanted but what I could and could not get in the car I wanted. I would recommend Subaru of Tacoma to all, this is the 3rd car my family has purchased there!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Jan, thank you for taking the time to let us know of your great experience. We at Tacoma Subaru are so happy to know that your visit working with William Kay was transparent, quick and easy. We hope you love you Subaru, and we look forward to setting up your first oil change appointment for our Service Department. Thank you for using our Express Store on our website. Thank you - Sara (in customer service)

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Tacoma Subaru

Welcome to Bruce Titus Tacoma Subaru. Our goal is to be your one destination for all of your automotive needs from purchasing new and used vehicles to keeping them properly serviced and even upgrading them with our OEM Parts and Accessories. Call Tacoma Subaru today 1-866-99-MOTOR.

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