Stohlman Volkswagen Subaru in Vienna including address, phone, dealer reviews, directions, a map, inventory and more

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8433 Leesburg Pike
Vienna, VA 22182

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Sales: 888-869-2181

Used Cars: 888-528-1422

Hours Toggle

Sales Department

Sun 12:30pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Stohlman Volkswagen Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

72 out of 88 people said they would recommend this dealer

1 (out of 5)

Awful Customer Service! VERY RUDE!!

Reviewed by Jose Campos in Washington, DCFebruary 01, 2021

I contacted this dealer but didn't receive a response until hours later. I figured maybe they're just busy and decided to still go anyways in the snow. After arriving, no one came to the door to greet us or welcome us. My family and I just stood there for a couple of minutes until a nice gentleman (Matthew Forman) spoke to us and told us that Simon Scharrer was the person we had contacted. We thought, okay, this might go well. Then Simon came and didn't really smile, but we still wanted to talk about the numbers. He went and came back with this paper and said, this and this and said: "We just need your signature" with aggressive body language. Okayyy give us a chance to look at it, and we said, don't think this number will work for us, but we thank you for your time. Simon responds, "didn't you see the price online????" "what did you expectttt???" in a super condescending manner - other salespeople would ask what price were you aiming for or let me see if we can work something out. NOPE, not Simon. He will talk down to you and act like you're disrespecting the dealer. We talked to the manager, who initially didn't want to step out of his office until he saw us there at his door (maybe because of COVID, not sure??), but then tried to de-escalate and protect his employee and offer us another salesperson. Still, it wasn't enough because we were already belittled and treated extremely disrespectfully. NEVER COMING TO THIS DEALER EVER AGAIN. WORST EXPERIENCE OF OUR LIVES.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Used car experience at Stohlman! Great

Reviewed by Candace Miller in Falls ChurchJanuary 10, 2021

Simon, absolutely wonderful; shepherded me thru, for me, daunting process since I had not bought a car in 15 years. Matched my need with the right car, understood the language for a "non car" person. Personable, knowledgeable, patient and personable! He got it...

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Easy car-buying

Reviewed by Don in ViennaApril 06, 2018

Had an easy time buying a new Crosstrek. Richard Kuenzler was a pleasure to work with, and I'm more than happy with the new car.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Stohlman Volkswagen Subaru

Welcome to the Stohlman Automotive Family! We are easily accessible from anywhere in Northern VA, Maryland or Washington DC. Our knowledgeable and friendly staff is 100% committed to providing an extraordinary customer service experience at every level by exceeding your expectations. We have an excellent selection of New and Used VWs and Subarus, combined with competitive pricing that makes all of our vehicles affordable. Whether you're looking to purchase, finance, service or buy parts, we welcome you to experience what Stohlman is all about. Call, text or stop by today 703-893-2990.

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