Kia and Subaru
New Car Dealership in Suffolk, VA
Overall Rating
3.8/5
Read dealer reviews
Here at First Team Subaru, we know our Suffolk and surrounding area drivers work hard, play hard, and need a car that can keep up. That's why we choose to offer the Subaru lineup at our dealership in Suffolk. If you're interested in learning more about your match, stop in to our showroom and treat yourself to a test drive.
The first thing everyone notices when they walk into our Suffolk showroom is that factory finish on models like the Outback, Forester, Impreza, Legacy and XV Crosstrek. And if that alone can capture your attention, just imagine the feeling of taking a seat behind the wheel for a test drive.
And for service for your new Kia or Subaru, First Team Subaru Kia is the place to go in Suffolk. First Team Subaru Kia has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
First Team Subaru Kia Reviews
Overall Rating
3.8/5
5 out of 8 people recommended this dealer
Overall Facilities:
4.3/5
Windshield spontaneous cracking
Reviewed by Ryan L
in Suffolk, VA
October 28, 2019
While parked in my driveway with no trees or cars, my windshield spontaneously cracked from the driver side all the way to the passenger side. I have found this is an ongoing issues with Subaru involving a lost law suit in 2018, and a current 2019 law suit going on now. There are nearly 100 complaints on NHTSA.gov, countless articles, and forums from 2019 Subaru owners. In addition, my rear wind shield fluid doesn’t work. I have had several electronic issues including the touch screen constantly resetting, the voice activation turning on by self itself, and notification alarms going off for no reason (like obstacle in road with nothing there) just to name a few. When I went to the dealership to have them help with the windshield they were very rude and dismissive, they wouldn’t even begin to listen to me often interrupting me when I spoke and refusing to help me with my issues. They instructed me to contact Subaru directly since they won’t do anything to help me. I am beginning to wonder if I need to pursue a lemon law case or if I can actually be helped at all with these issues. I am a longtime fan of Subaru and was greatly looking forward to owning my own for the first time.
First time car buyer
Reviewed by N/A
in Suffolk, Va
September 13, 2018
Looking for used car, set up appointment on-line. Was unable to do test drive based on used vehicle . Looking forward to next step in the process
Valarie Lowry Independent Mary Kay Sales Director
Reviewed by Valarie Lowry Independent Mary Kay Sales Director
in Chesapeake VA
March 06, 2018
Id like to take this opportunity to thank Larry Blow for recommending the New Kia Sorrento to me. after deciding that this was the SUV for me he recommended Cherillynn Willis to assist me and she as well providing excellent customer service, very thorough answered ALL my questions, making my New car buying experience a ease. Thank you as well to Dominque, Erica the receptionist and the young man in Finance. Everyone at the dealership was so kind and hospitable. I'm really enjoying my New 2018 Kia Sorrento. I highly recommend this dealership to everyone looking to purchase a New or used car. The dealership as a whole is exceptional, clean state of the arts facility. Even the service department came out to greet us to make sure that we had nothing to worry about. The Best car buying experience Ever.
Thanks Larry Blow for recommending KIA.
