11960 Midlothian Turnpike
Midlothian, VA 23113

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Sales: 804-893-4795

Used Cars: 804-388-1478

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hyman Bros. Subaru

Overall Rating:

4.5 (out of 5)

82% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Worst finance department!

Reviewed by Frustrated from Midloyhian, vAAugust 07, 2025

Worst finance department!! Make sure you read all the fine print closely and know for sure that you are not going to change your mind because once they have your money you literally have to fight many months to get it back if you succeed. Underhanded business going on with Andy and Matt!!!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This service department prioritizes profit margins over

Reviewed by william.walton.hendryAugust 01, 2025

This service department prioritizes profit margins over expertise. Customer service is also very poor. Service manager seems to have a strong emotional bond to one employee in particular causing severe lapse of judgement.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly dealership, relatively low pressure sales.

Reviewed by SubaruFebruary 12, 2025

Friendly dealership, relatively low pressure sales. Excellent service department, with prices that aren’t bad for a new car dealership, and they seem to always fix our infrequent problems right the first time.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hyman Bros. Subaru

Hyman Bros. Subaru is ranked #3 nationally Year to Date out of 643 Subaru dealers for Purchase Experience Satisfaction Score. We have also earned the Subaru Stellar Care Award. Come see why we offer the best experience before during and most importantly after the sale. Then combine our stellar service with the Hyman Bros. Subaru Lifetime Advantage which includes: Free Subaru Service Loaner Cars Complimentary Car Washes so much more. We look forward to seeing you soon!

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