9018 Liberia Avenue
Manassas, VA 20110

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Sales: 703-361-5866

Used Cars: 703-361-5866

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Safford Subaru Manassas

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1728 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I contacted Safford Subaru in Manassas about a vehicle I

Reviewed by ishmaelfJanuary 29, 2026

I contacted Safford Subaru in Manassas about a vehicle I was ready to purchase within 48 hours. Sean initially confirmed availability and promised a follow‑up once the sales team arrived. Later, Sam informed me that the vehicle had actually been sold the previous night. While I understand that inventory systems can lag, the immediate attempt to steer me toward another vehicle felt premature and bordered on a bait‑and‑switch tactic. Once I expressed my concerns, Sam apologized and acknowledged the issue, which I appreciated. However, the dealership should ensure that their DMS and internal communication accurately reflect real‑time inventory to avoid misleading customers. I recommend verifying availability before investing time with the sales team. I ultimately purchased a vehicle elsewhere at a fair price.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a great experience.

Reviewed by marmol.emilioJanuary 04, 2026

We had a great experience. This was our first time buying a car. Omar was very personable and knowledgeable. Such a great experience that we will go back to Omar to help my mom get a car.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Here at Safford Subaru Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Eddie was fantastic!

Reviewed by RJWAGNER2K2December 27, 2025

Eddie was fantastic!!! He always takes care of all of our family's Subaru needs thank you!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Safford Subaru Manassas

At Safford Subaru Manassas, we have the new or used Subaru you've been searching for at a price you can afford. Give us a call today.

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