Nelson Kia Subaru in Bassett including address, phone, dealer reviews, directions, a map, inventory and more

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4730 Virginia Ave
Bassett, VA 24055

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Sales: 276-991-5053

Used Cars: 276-991-5060

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Nelson Kia Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

19 out of 21 people said they would recommend this dealer

5 (out of 5)

AWESOME service department!

Reviewed by Carol in Patrick CountyFebruary 07, 2021

Nelson Kia customer service is awesome. Not only do they take care of my vehicle correctly, but I also gt a complimentary car wash every time I visit. And,... since I purchased my tires from them I will get a free rotation and balance for the life of the tires!! I did not buy this vehicle from them, but I will buy from them in the future!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

2 (out of 5)

Used car

Reviewed by Gross Butler in MartinsvilleJuly 01, 2019

General manager very rude,just ask a question about repairing a fender,he was very rude,I will not buy another car from nelsons automotive,as far as sales person he was very nice

Customer Service 1

Buying Process 5

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Shady business practices - BEWARE!

Reviewed by Tom Klok in Martinsville, VAMay 24, 2019

Unless you know you are going to buy with these guys, do not give these guys any personal information. They come off as nice enough (like most people do around here), but don't be fooled. I asked them specifically not to run hard credit. They supposedly slipped a document in front of me that had me authorizing a hard inquiry, while assuring me that a hard inquiry would not be done. To them, saying you're interested in a car is the go ahead to run hard credit. There was a total lack of communication on this after I communicated concern to them regarding a hard check. This, on top of Nelson Ford damaging my current car but blaming it on wear and tear, means I will never go back to an autos by Nelson dealership. These guys are your run of the mill slimeballs that you'd expect in desperate, low tier dealership. Judy Hardy, you seemed really nice but that was really shady and that kind of lack of communication that affects customers livelyhood is absolutely unacceptable.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Nelson Kia Subaru

At Nelson KIA Subaru, we take great pride in serving our Kia and Subaru enthusiasts from the Martinsville, Roanoke, Danville and Bassett areas. We will do everything in our power to make your car buying experience as enjoyable as possible. Stop by and see us today, we are located at 4730 Virginia Avenue, Bassett, VA and we'd love the chance to earn your business! Everybody Knows Cars Cost Less in Martinsville!

The certified Subaru team here at Nelson Subaru are experts in our 2014-2015 Subaru vehicles, like the Legacy, Impreza, XV Crosstrek, Forester, Outback, WRX, and BRZ. The reason why so many Martinsville area drivers choose Nels

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