Subaru
New Car Dealership in Saint Johnsbury, VT
Overall Rating
4.8/5
Read dealer reviews
At Saint J Subaru, we strive to make every one of our customers feel important, and we diligently work towards complete customer satisfaction. We want our customers to leave our dealership feeling nothing but excited about their new car! Here at Saint J Subaru, we offer a the following programs that can positively effect your car buying experience:
- We Treat Our Customers Right - From The Beginning!
- Saint J Subaru's College Graduate Finance Program
- We Will Buy Your Car - Even if You Don't Buy Ours!
- Our Certified Pre-Owned Cars Have Been Put To The Test
And for service for your new Subaru, Saint J Subaru is the place to go in Saint Johnsbury. Saint J Subaru has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Saint J Subaru Reviews
Overall Rating
4.8/5
317 out of 325 people recommended this dealer
Overall Facilities:
4.3/5
Borderline Criminal
Reviewed by Dustin
in Barton, VT
September 12, 2019
Now let me just start by saying the staff are extremely nice and the place itself is clean. But oh boy that service center is borderline criminal! I went in to get a recall fixed on my Subaru, and when I arrived at my scheduled appointment they told me they hadn't ordered the parts and I would need to reschedule. I live 30 minutes away btw. So as I go to pull out my break lines snap and I am forced to keep the car there for repairs. When I finally got my car back 4 days later I couldn't even believe how terrible they did. First off, they charged me $700 for the fix, which my local mechanic has done for me for around $400 in the past. Ok, so I got a bit overcharged, but at least they did a good job right? Wrong! Not only did they not use factory lines AT A SUBARU DEALERSHIP, but it looks like they made the part themselves in house. Additionally, it looks like it was done with copper as well, which is illegal as far as I know, but I haven't verified this yet. PLEASE I BEG YOU, if you ever need work done on your vehicle, find another mechanic! Completely unacceptable...
Hacks and Liars!!
Reviewed by Sb
in Barnet Vermont
August 19, 2019
They caused my car problems by either doing it on purpose, or just a totally disregard for quality. PLEASE DO NOT USE THE SERVICE DEPARTMENT!
Best car buying experience ever
Reviewed by E&DW
in Richmond VT
September 14, 2016
Initially we were very concerned about having no choice but Saint J. Reasons were that we definitely wanted the newly released, limited availability Outback 3.6R Touring in black, and Saint J was the only dealer around within 100 miles that had one on allocation. We also sold our old car privately and needed to replace it, so we were concerned about having to deal with the only game in town on buying a new car - a process we had come to dread from experience. Happily this turned into the best car buying experience in our many decades of working with dealers. Negotiations were very open, fair and friendly, the sales staff was extremely helpful and responsive to our many questions and requests, and they made the final transaction and decisions on service and warranty options quick, easy, clear and painless. The Outback was beautifully prepped, the sales person was highly knowledgeable and helpful in explaining the new high tech features before we drove off, and the car itself turned out to exceed our expectations on safety, comfort and handling. Though they are not the closest Subaru dealer, we're hoping we can arrange our schedules to work with them on service and maintenance requirements because of this initial experience.
