Young Subaru

This dealership will not budge on their non-refundable deposit rule. On 11-01-22, I put down a deposit on a model, before doing my full homework on the model. (My error!) After reading many negative online reviews for the model I reserved, I called and cancelled the reservation that I had placed, before 72 hours had passed. When I asked for the return of my deposit, I was told the reason they require a non-refundable deposit, is because they then take the model off the showroom for other customers to see or buy. I understand that if the actual car was physically on the lot at that time that I reserved it. However, the car is not due for arrival to the dealership until 11-21-22. I called again to request my deposit back due to not seeing how my temporary reservation on the car had negatively impacted the dealership or future sale of the car, after only three days reserve on a yet to be delivered car. The sales manager would not even reconsider their policy, or work with me. Yes, I understand it is my error in the first place. However, I thought they would work with me….once again an error on my part. Potential buyers, please due your full homework and review of the car you are interested in, before placing a deposit, and not make the same mistake that I did.

An absolute nightmare. These are the worst of the worst people. Do not put yourself through this like I did. They have done nothing but caused me stress, anxiety, and headaches everyday. I was scammed by these con artists and have been going in circles since the week I purchased the vehicle.

HAD A VERY QUICK OIL CHANGE. EXCELLENT SERVICE BY STEPHEN. EASY IN - FAST OUT. COMFORTABLE WAITING ROOM. STEPHEN WAS VERY FRIENDLY AND CURTE0US. NICE JOB, STEPHEN!