2125 E Stan Schlueter Loop
Killeen, TX 76542
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
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Overall Rating:
3 (out of 5)
75% recommend this dealer
63 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very unprofessional.
Very unprofessional. Do Not Go There. Had a confirmed appointment to look and drive a truck. When I got the the dealer, AFTER A TWO HOUR DRIVE, we found out that the truck had been sold the night before. No phone call or text or any notice that the vehicle had been sold. The salesman that I was working or the sales manager did not have the xxxxx to tell me in person but sent a xxxx ant boy salesman to tell me. Very inconsiderate of my time, money spent on fuel and very unprofessional. They didn’t even offer to pay for the fuel I used to get to the confirmed appointment. I will be posting this in as many places possible.
Dealer Response
Hi Tommy, we are disappointed to learn of your experience here at Cleo Bay Subaru, but we will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (254) 634-3175. We look forward to hearing from you.
Maximum rating = 5
In all honesty, horrible dealership.
In all honesty, horrible dealership. Sold me a vehicle with hail damage and didn’t not disclose this information to me, in fact they went as far to hiding it at they could
Dealer Response
Hi Marshall, we're extremely disappointed to hear that you left Cleo Bay Subaru unsatisfied. Please reach out to us at (254) 634-3175 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Maximum rating = 5
Had the first service today.
Had the first service today. A wonderful experience from drop off to pick up. Service Department is excellent, can not say same for sales department. Tried to purchase the same auto from sales. Still have not heard from General Manager or owner to explain why I did not.
Dealer Response
Hi Martin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Maximum rating = 5
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