Gillman Subaru in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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10565 W. Sam Houston Parkway South
Houston, TX 77099

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Sales: 713-776-6300

Used Cars: 866-748-9265

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gillman Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.4 (out of 5)

28 out of 45 people said they would recommend this dealer

3 (out of 5)

Getting GAP removed, unsuccessful

Reviewed by Sylvia A Arnold in HoustonApril 15, 2021

Email replies or even returning unanswered calls as for customer service thru the Finance dept director for my GAP insurance issue, Its terrible. Have not rec'd a reply to either method of contact. It's been at least five times I have called. Phone Line is always having the recording to leave a message and he'll return your call. As of today this is so untrue. No response.

Customer Service 1

Buying Process 3

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

The worst dealership in Houston

Reviewed by Levent in HoustonJanuary 02, 2021

I had the most terrible car purchasing experience in my life We agreed on a price on the phone with a sale specialist When I arrived the dealer, the person who spoke me on the phone was not there and they showed me completely different numbers. No one was aware with the details of what we spoke with sales person. No one has any tendency to understand and solve my problem that is why I had to leave with a great disappointment Do not trust what they promise on the phone, make sure you receive the deal by email. When I wrote a review, they posted a message requesting to email my contact information, although they have my all information. I emailed them my contact info, however no one responded or called me back. Not only the sales department but also the customer feedback office is unreliable

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

2 (out of 5)

Can't be trusted and don't care about you

Reviewed by Romulus in McKinney, TXDecember 02, 2020

Promised to hold a car for me for a day, then sold it to someone else about 30 min later. Glad I got in contact before driving the 5 hours down from Dallas to (not) buy the car, since they apparently couldn't be bothered to tell me.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Gillman Subaru

The Gillman Subaru car dealer has the new or used car, truck or SUV you have been searching for. With a wide selection of new and used vehicles, an experienced sales team and an auto finance department with the resources to get you an affordable car loan, Gillman is the only place you need to shop.

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