2651 William D Tate Ave
Grapevine, TX 76051

Get Directions

Sales: 888-485-1570

Used Cars: 844-361-9199

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30pm – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Subaru of Grapevine

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

4383 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ray was my parents salesman on a new Subaru within the

Reviewed by DALFORD31December 14, 2025

Ray was my parents salesman on a new Subaru within the last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out to check in, and once the ideal car was on the lot, we worked out a deal quickly for me to purchase it. Ray is professional, friendly, and made the buying experience one of the best we have ever had. He will have our business going forward, too!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you, DALFORD31, for taking the time to rate your shopping experience at Five Star Subaru. Ray is a professional and is dedicated to helping our customers get what they want. If there is anything else you need, Ray or I can be reached at 817-438-1700. Congratulations and thank you again! Best regards, David Cheney, General Sales Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Never met Greg Cryer.

Reviewed by REGRETFUL December 13, 2025

Never met Greg Cryer. Too new to really know some of these people that well. Figured the lies of the salesperson were normal cars sales business, not so much he insurance scam after. Not the continuing xx after.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My advisor Kyle was attentive, compassionate, and went

Reviewed by Bnguyen811December 13, 2025

My advisor Kyle was attentive, compassionate, and went above and beyond. I really love how they also do a walkthrough video of what they checked and suggest. Overall the place is clean and has good selection of refreshments while waiting.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Bnguyen811, for endorsing Kyle and the Five Star Subaru service processes. Keeping you knowledgeable about your vehicle care is a priority. Reach us any time for advice or an appointment at 817-438-1700. Safe travels and thanks again, Jakob Ritter, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Five Star Subaru of Grapevine

In summary our mission here at Five Star Subaru of Grapevine is to live up to Sam Pack's longstanding and respected reputation of delivering a truly FIVE STAR EXPERIENCE! We strive to ensure you are given the best in class experience and deliver the greatest customer service to all our valued guests! We are eager and delighted to aid you in a way that matches your every automotive need.
To learn more about the products and services that our team provides we welcome you to visit our showroom at your earliest convenience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top