Wallace Imports of Johnson City

Drop off Outland Tuesday after hours. Was told next evening service department was backed up from Memorial Day and did not get to our vehicle. - might be able to get to the vehicle Thursday. Thursday came and went - late Thursday vehicle was looked out finally and no battery was in stock and it would be Monday before they could get battery in my vehicle. I told them I would pick up vehicle Thursday evening and I’d go find my own battery. Service department called back and said now they all of sudden found a battery and the car would be ready next morning. Amazing how all of sudden after I told service department I would pick up my vehicle , look for my own battery, all of sudden it would be ready the next day. Additional , very little communication with the service department. - not kept in update on anything. Almost of my communication with the service department were initiated by me.

They did not reply to request on any details of the vehicle and whether it was still available.

Low ball on my car trade in at the bank the lone value is 10,000 thay was only giving me 2,400 for it I left and 2 months later the car I was looking at is still there.