320 Volunteer Pkwy
Bristol, TN 37620

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Sales: 423-529-4250

Used Cars: 423-799-4223

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Wallace Imports of Bristol

Overall Rating:

3 (out of 5)

85% recommend this dealer

206 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

TC Baker (junior) and Steve Dingus are thieves.

Reviewed by Ian MacFarlane from Bluff City, TNDecember 06, 2025

TC Baker (junior) and Steve Dingus are thieves. I can say that, because if it's true, it's not defamation. Can't sue truth. Facebook page "The Wallace Scam."

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

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Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

We purchased this vehicle a couple of years aga, had lots

Reviewed by Adam from MarionApril 15, 2025

We purchased this vehicle a couple of years aga, had lots of issues and wanted to trade in for a USED vehicle. We told them what we wanted but they would not understand. They kept pushing and pushing for us to buy a new car. Also, the trade in value was a joke. We ended up going to carmax and getting six times the amount they were going to give. I would NOT RECCOMMEND going here. The are way overpriced and terrible to work with. I would give them a zero if possible

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Adam, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 665-4895 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

Very Poor experience!

Reviewed by A waste of time!November 16, 2024

Very Poor experience! They wanted a huge down payment! We spent our whole afternoon waiting for a decision! Definitely a waste of time! I won’t be back!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Wallace Imports of Bristol

Wallace Imports has been serving Tri-Cities for over 50 years. You can rely on us to get you into the vehicle that will best meet your needs. Our experienced sales staff are continuously trained and certified in the vehicles that we sell. We are best known for our old fashioned no tricks straight honest sales process. Our motto is to find out what your needs are find the perfect vehicle that matches your needs and get you the best price within your budget. Shop the Right Way on the Parkway at Wallace Automotive Bristol.

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