Blaise Alexander Subaru of Muncy

Overall, my experience was not a good one. I had seen a new used car offered on their website one night and it was exactly what I was looking for. I had more than a three hour drive to get there so I sent a message that I would be there the next day to look at the car. I even called the next morning to confirm I was on the way. I do have to say in fairness that no one confirmed they would hold the car for me. Upon arriving, I found the car had already been sold. However, there was a somewhat similar car that just arrived that morning and had not yet been cleaned up. The car had about 15,000 more miles on it, but the price seemed in line with that aspect. They also knocked off $100 for not changing oil which would have been done if they had time. I was rushed through the paperwork because closing was fast approaching. I was never shown all the adds and credits in detail and in the rush didn't realize the total was more than it should have been. The electronic table top was used to sell warranty insurance and also financing and while most of the information was explained there was a lot of information to look at and I must have gotten some of the numbers wrong. They offered paint job insurance which I did not want and somehow they thought I said yes on it. Total waste of $1000 in my estimation. It was for 7 years but two years of just normal driving would have voided the warranty due to mileage. All in all I spent nearly $2,000 more than I wanted. I should have demanded to see the details before signing. I do not do well driving at night and wanted to leave. The staff was very friendly and accommodating as they should be. The trade in was a 2000 car and all the new electronics in the 2020 model were new to me and there had been no time for a test drive or time to explain what was standard and what was add on. Got lost on the way back home due to road work and detour at a critical juncture and didn't realize I had a gps unit in the car, so I drove almost an extra 75 miles and 2 hours of driving. All in all, if you pay attention and demand all the details you may get a good deal there. Their pricing was within my calculated average gross profit margin for a dealership. That is why I drove that far in the first place.

First time buying a car at a dealership. Worst experience ever first the transmission went they fixed it but also had engine problems it was not resolved. Took it back and the warranty co, refused to fixt it now I have a 40,000 $ pice of crap. I would not recommend them

Marc sold a car to us and was very professional, nice, and answered all our questions.