Subaru
New Car Dealership in Mechanicsburg, PA
Overall Rating
4.8/5
Read dealer reviews
Why should I buy a new car from Faulkner Subaru of Mechanicsburg? Faulkner Subaru Mechanicsburg in Mechanicsburg, PA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced Subaru sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Our certified mechanics know how to keep your new Subaru fine tuned and safe. So if you are in Mechanicsburg or the surrounding area, check out Faulkner Subaru of Mechanicsburg!
Faulkner Subaru of Mechanicsburg Reviews
Overall Rating
4.8/5
289 out of 297 people recommended this dealer
Overall Facilities:
4.4/5
Great sales, Poor finance department and aftercare
Reviewed by Christopher Farley
in Mount Joy, PA
February 08, 2021
I leased a 2020 Subaru WRX STI from them in August. I had a great experience working with my internet coordinator Renae and my sales person Amr. They did a great job assisting me during the pandemic and helped me through the process.
During this process we purchased a protection package for the wheels, tires, and windshield. A few weeks after we finalized the paper work, we got notice from Subaru there was a "mistake" and we actually only get wheel and tire protection for the same price we paid for what was told was all three.
We were not happy with this notification and mishap, so we then tried to cancel the entire warranty package. The paper work stated we have to write them a letter stating we would like it cancelled. We wrote a letter and sent it certified with a receipt date of around the end of December.
We did not hear back from them honoring our request to cancel, so my wife tried reaching someone in the finance dept for over a week before we actually got to speak to anyone. They then said it was cancelled and we should see the refund hit our account in a few weeks. We are now a month into the process and have yet to see the refund nor can we get a hold of anyone to assist us. We leave voicemails and emails with no response.
This has turned us away from them as a dealership and we cannot recommend them due to their finance department practices which is a shame because their sales was excellent.
Bratton Shaw
Reviewed by Bratton Shaw
in New Holland, Pa
January 25, 2021
Falkner Subaru Mechanicsburg is great to deal with both in the buying experience and service.
Best dealership I've been to this far.
Reviewed by David Hill
in Shippensburg, PA
April 03, 2017
I've owned serval Toyotas one Honda and now a Subaru. As for the staff and amenities this is the best dealership I've been to.
