Chevrolet, Dodge and Jeep
New Car Dealership in Langhorne, PA
Overall Rating
3.6/5
Read dealer reviews
Welcome to Reedman Toll Auto World where you receive a 2 YEAR MAINTENANCE PLAN WITH EVERY VEHICLE PURCHASE! Reedman Toll Auto World in Langhorne, PA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Full Auto Service Maintenance Center.
If you're looking for service for your new Chevrolet or Dodge, Reedman-Toll Auto World's trained mechanics can help keep your new car running like new. So give them a call!
Reedman-Toll Auto World Reviews
Overall Rating
3.6/5
102 out of 154 people recommended this dealer
Overall Facilities:
3.6/5
Twilight Zone
Reviewed by Savannah
in Philadelphia, PA
December 06, 2019
I leased my NEW 2018 Jeep Compass from Reedman Toll Langhorne in April of 2018. The first several months were fine. Beginning November 2018 until this very moment (December 2019) my car has had to be serviced six different times for seven different issues, all under warranty. My car is currently at the service center being serviced for a faulty airbag sensor. How nice, huh? Let us see, the most traumatizing issue with my car is when the emergency brake engaged on its own while I was driving on a major highway. Imagine driving on the highway at 60-70 mph and your car coming to a screeching stop on its own in the middle of the highway. Cars behind you slamming on their brakes to avoid crashing in to my car and me and my friend realizing our only option is to exit the vehicle and run across 3 lanes of traffic to the shoulder to avoid being slammed into and potentially suffering severe injuries and possibly even dying. Other issues include more brakes issues, steering issues, camera issues, horn issues, gear shifter issues and the latest airbag sensor issues. So, I have spoken to several employees at the dealership to attempt to get myself out of this death trap of a vehicle. You know, I am only in my 30s, I would prefer not to die yet. I was told my only option is to return my lease early and get into a new car; however, be responsible for the money still owed on my car. So that means the money owed would roll over into my new car payment making it about a $600-$700 payment. HOW ABOUT NO! The first time I spoke to someone was after my second or third visit (after my near death highway experience). I am on visit six now and I am still being told that nothing can be done. Besides my life being on the line every time I drive my car because who knows what issue is going to happen, I pay $300 plus dollars every month for a defective vehicle. I lose money out of my check or waste my vacation time because I have to take time off of work to travel 35-40 minutes to and from (depending on traffic) to have my vehicle serviced over and over again. I lose money out my pockets because now I have to return a rental car with a full tank of gas each time. This does not include the money I spend on the gas while driving the rental car for like a week each time because the Jeep Service Department is made up of INCOMPETENT service advisors and technicians. Let’s discuss the Jeep Service Department. My first car issue was the clock spring in my steering wheel being defective and needing to be replaced. After having my car for almost a week, I don’t hear anything from anyone in the service department. I call them and I am told my car has been done for about a day. So I leave work EARLY to make sure I get there before they close and I get my car back. I’m driving home and I hear the same noise that my steering wheel was making in the first place. I take my car up there the next day and was told I don’t know why your car was given back to you because the part is on back order and your car was never serviced. Okay, so you’re telling me that I was driving around with an improperly working, still damaged steering wheel, AGAIN, on the highway. For those of you who don’t know the clock spring is what stops your steering wheel from just spinning in circles. It’s what allows your steering wheel to turn left and then back to the right without it making a full circle. ARE YOU KIDDING ME Jeep Service Department. I’ve NEVER had a GOOD experience with Jeep Service Department. Every time I’ve been there they somehow found a way to SCREW UP. This week I took my car there on Monday morning. I was informed Monday evening that the airbag sensors were bad and new parts had to be ordered. I was told my car would be done Wednesday evening. I did not hear back from anyone (AS ALWAYS) informing me my car was done so I called them around 4:00pm on Wednesday. A service advisor told me your car is being worked on and will be done by close of business and that I can come the fol
Service sucks
Reviewed by Donna B
in Fallsington
December 05, 2019
The car buying experience was great. Service center sucks. They charge you for things that no one called and even told you about the charge. They were also holding my car hostage because I wouldn't sign their paperwork. I always liked their service, not anymore.
Under service contract
Reviewed by Joeseph R Rowlands Ii
in Levittown, pa
December 28, 2018
I take my car there for oil changes and inspection
