Reedman-Toll Subaru of Exton

Your salesman Ryan provided outstanding service in our search for a vehicle. We decided that we would wait for a while to purchase a car but if we stay with Subaru we wlll look up Ryan. Ray

Our Outback wouldn't start, so I tested the battery, which was reading under 12v. I took the bad battery that Reedman Toll installed in October 22 in for a replacement (the battery has a 30-month warranty). The first service person told me I needed to make an appointment to have the battery tested and shared there would likely be installation costs if they determined the battery was defective (What!!!). The second service person stepped in and said, we can just go test the battery -he came back and said it was bad. I was told they needed to have the car in their shop to replace the battery for free. Very few people own jumper cables (this isn't the 80s), and I wasn't going to pay to have the car towed. Needless to say, I had to spend $200 at Autozone for a new battery that Subaru should have replaced under warranty. Absurd. I gave them two stars because of the support from the second service tech.

We are up to Subaru # 15 for our family, all from Reedman Toll Subaru of Exton. Since we have brought so many sales to this dealership they start with their A game, full stop. Our salesperson Chad V. has always been up to date on the latest generations of their models and can always answer the most obscure of questions or quickly redirect us to the right person. Jim J. (Sales Manager) is very quick and direct about juggling the #s and totally respects that I do my homework. The finance department always informs me of available of upscale products but doesn't try to force them on me. Joel and the rest of the service team have never let me down. Enthusiastic ⭐️⭐️⭐️⭐️⭐️ for Reedman Toll. We have found our Dealer for Life.