3235 Cherry Ave NE
Salem, OR 97303
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near Salem, OR that carry Subaru
Showing the most recent reviews from Cars.com and DealerRater.
We are going to start with the cons as that is the reason
We are going to start with the cons as that is the reason why most people read reviews but please know, overall, we had a great experience and our pros are listed below. Cons: I want to make it clear I am not implying intent in any way but when we got home and I looked over all of the paperwork, something stood out. When Clinton (our finance guy) showed us the finance offer, it included gap insurance and another type of warranty or insurance that covered the glass, replacement fob, etc. We considered these and declined the gap coverage as we could get this through our insurance. Clinton got us a discount on the other coverage (yay!). Unfortunately, there was a nearly $4,000 charge hidden in the contract for an extended and expanded warranty. This wasn't explained to us. We've considered the pros and cons of this coverage and have reached out to our salesperson, Cameron. We are hopeful Capitol Subaru will do the right thing and will remove this charge from our contract. I would suggest, in the future, that this charge is as clearly explained as the other coverages we were offered. Perhaps this was an honest mistake. I hope we will be able to say they were decent and fixed it promptly. Pros: Our salesperson, Cameron Stinger, was great. Super chill guy, didn't try to do the hard sell, and was just very honest and genuine. Our finance guy, Clinton, also worked out a great rate for us. He expected it to be around 15% and we were hoping for at least 10%. He was able to get us just under 10%. We will definitely work with them in the future!
Dealer Response
Hello James, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (503) 576-3300 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Maximum rating = 5
Subaru Outback Encore
..Ttylewas exceptionally nice and I LOVE my Outback. Its beautiful and a dream to drive.
Dealer Response
Hi Donalyn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Maximum rating = 5
Capital Subaru, Salem ,oregon
Bought our second Subaru from Capital Subaru and they are the best.
Maximum rating = 5
Capitol Subaru is proud to serve the Willamette Valley and we are the only 100% Local and 100% Organic Subaru dealer in the Valley. Pets are people too at Capitol Subaru. Come visit us at 3235 Cherry Ave NE just off the Salem Parkway at Salem's newest Subaru Store! Your Way on the Parkway!
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