3103 Biddle Rd
Medford, OR 97504

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Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Southern Oregon Subaru

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

They tricked me into coming down there to supposedly look

Reviewed by Michael s Williams from Medford oregon June 06, 2024

They tricked me into coming down there to supposedly look at a used Subaru ( bait and switch) then they took my keys so I couldn't leave I was forced to buy a car and now I have a huge burden thank you sooo much you guys are good at working people over

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We're sorry to hear about your dissatisfaction. We strive to provide the best options based on your wants, needs, and financial situation, and we regret any misunderstanding. Please contact us at 541-245-2013 so we can address your concerns directly.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Traveled all the way from Anchorage Alaska to work with

Reviewed by Alex from Anchorage, AKMarch 25, 2024

Traveled all the way from Anchorage Alaska to work with Rick “The Subaru Dude” Aarons! Found a few online prospects, but Rick helped me narrow my search down to a sweet CrossTrek. Was able to complete 99% of the initial paperwork via phone and Rick answered all of my questions and sent me a walk around video of the car as I was traveling from out of state. Car was as advertised upon my arrival. Smooth process at the dealership; in & out in about an hour. Big thanks to Rick for the heavy lifting on his end, and for negotiating a fair price.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Repair and service - Stephan is the go to guy!!

Reviewed by Retired senior citizen from Medford, ORFebruary 11, 2023

Southern Oregon Subaru service department and Stephan are my go to. Bought my used Subaru Outback a year ago - it had a couple of things needing attention - Stephan and his crew stepped up to the plate - a year later and Stephan is still my go to guy. Problems solved, prompt service, wise advise and great care. And… reasonable cost. Trust is my important guideline and Stephan and his crew meet the goal. Thanks Stephan for your great service and care.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you!. Pleased to know that Stephan has earned your trust and remains your go-to guy!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Southern Oregon Subaru

Welcome to Southern Oregon Subaru in Medford, OR! We've been a Subaru dealership serving Medford for over 35 years, starting in 1985 and continuing to provide our customers with the same care and dedication that we started with. We proudly offer one of the largest selections of new Subaru models in the Grants Pass area, providing everyone with a variety of new cars and SUVs that are sure to fit their lifestyles and needs. We also have a wonderful variety of used vehicles for sale, providing you with all the options you need to pick out the right vehicle. With great financing options on all our vehicles and competitive lease offers on every new Subaru model, we invite you to visit us and experience our commitment to customer satisfaction for yourself.

Ready to buy? Get a price quote before visiting the dealership.

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