Gresham Subaru in Gresham including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1925 E Powell Blvd
Gresham, OR 97080

Get Directions

Reviews of Gresham Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

105 out of 109 people said they would recommend this dealer

1 (out of 5)

Lost Appointment

Reviewed by Dee in Vancouver WAMarch 25, 2021

Made an appointment to fix a recall item. Told it would take 1.5 hours to fix. Drove an hour to get there. When I arrived they said it would take three hours to fix. Went to the lounge to wait. Within a couple minutes I was told I didn't have an appointment and it would take four hours to fix. I explained I did have an appointment. They wanted me to prove it by giving them the name of the person that made the appointment. Then they told me to come back in a month as they were just learning how to fix it. It is bad enough that it might take four hours to fix but now there will be fours hours of driving time to go back and forth. The recall had a date by which the work needs to be done. Was told not to worry about the date. Sorry, your company hasn't earned my trust. Going to the next level. Good service is a critical piece of the car buying process. One can do better than this dealer. Should note that this isn't my first poor service experience with Gresham Subaru.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Sold me a car with hidden damage history

Reviewed by Matt Mcquaid in PortlandMay 17, 2020

Gresham Subaru sold me a used car with a "clean Carfax" that now has damage from the prior owner on the history report. The damage was from over a year before they listed the car for sale, so it didn't just magically show up. They hid information from me

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Worst service visit ever!

Reviewed by Chris in Gresham ORMarch 11, 2019

I bought my 2018 Outback from this dealer and had a his buying experience. When the car needed some repairs I decided to go back to them for the work, what a mistake that was! From the start, the service writer argued about every single item I brought up that needed attention. He then brought in another service writer to help him argue even more. I should have walked out right then, but at the time I assumed he was just a jerk and that the repair person would get to the bottom of the cars issues. Well, they only looked at a few of the items I brought up, didn't even bother looking at some of them, and worse made up excuses about the ones they couldn't figure out. After 2 weeks they said the car was ready, I come to get it and find they had left off bolts, damaged the window tint, and did a horrible job fixing rubber trim that was loose. I talked with the manager, while he was courteous, nothing got resolved, so I went to another dealer to fix Gresham Subarus mistakes. It was a real nightmare of an ordeal at Gresham, stay away if you value customer service.

Customer Service 1

Buying Process 5

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top