4231 Lincoln Way East
Massillon, OH 44646

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Sales: 330-481-5140

Used Cars: 330-481-5140

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Diehl Subaru of Massillon

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

779 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just purchased a certified used Subaru from this

Reviewed by sschoon6420January 04, 2026

Just purchased a certified used Subaru from this dealership. It was a very good experience, the dealer was not pushy and took his time to help us through the purchase. I would recommend 100%. We will definitely return for our next purchase.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Went in for service, my advisor was very knowledgeable

Reviewed by swede_44109December 06, 2025

Went in for service, my advisor was very knowledgeable and explained the need for the repair I had done.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We have purchased 2 new Subaru's in the past year.

Reviewed by John NDecember 03, 2025

We have purchased 2 new Subaru's in the past year. We have our Subaru's serviced there also. Always great service and the people are very helpful. Last time I was in Thorne Silvius took great care of both of our Subaru's. While in there I asked about trading in my Outback to get more options. Jared Ady and Shaun Swihart took great care of me. Went above and beyond communicating with me to made sure I got the Outback I wanted. No pressure, very easy to deal with. After you purchase your Subaru. Make an appointment with Matt Phillips. He will go over all the cool options the Subaru you purchased can do and some you didn't know. He is extremely knowledgeable and always willing to answer your questions you have. Definitely a great place to buy Subaru. I would highly recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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