920 Plaza St
Findlay, OH 45840

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Sales: 419-219-9808

Used Cars: 419-219-9808

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Great Lakes Subaru

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

997 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We love our beautiful Subaru!

Reviewed by AMYKREHJanuary 17, 2026

We love our beautiful Subaru! Wonderful car. Wished we would of had more time for salesman to walk us thru features in car.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I had an appointment for my 2024 Subaru because the

Reviewed by C. WestJanuary 12, 2026

I had an appointment for my 2024 Subaru because the driver's side rear tire has been slowly leaking air. Upon inspection, they found two problems. They patched one hole and then I was told they could not fix the other hole because of the location. They quoted me $280 for a new tire. I came home and found the exact tire on 3 different sites for all below $180. I then took my car to Belle Tire in Findlay and upon inspection there I also needed a new tire, but they matched the price of the cheapest online. The biggest issue is the discovery that your service department mounted my tire on incorrectly today. They are asymmetrical tires and the inside was put on the outside. This is unacceptable. I will have a hard time returning to Great Lakes Toyota for any further service on my vehicle. 

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the response, I reviewed our quote, it appears your current tires are at 6/32 tread, for proper Subaru drive train operation your tires need to be within 2/32 tread depth. That maybe why the price is different, the tire distributor shaves the tire down , so your vehicle will operate properly. New Falken tires of your design are 9.5 / 32s. If your running one new 9.5 and the others are at 6, that could lead to issues down the road. Mounting, you are correct these tires do have a asymmetrical tire tread, I'm surprised we would mount it incorrectly, I apologize for that , I hope to see you again, we do our best to provide you the best service possible & we will continue to do so.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly salesman, finance guy and others we ran

Reviewed by AMYKREHJanuary 05, 2026

Very friendly salesman, finance guy and others we ran across. They were not too pushy and were flexible with the final price.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Great Lakes Subaru

Great Lakes Auto Group in Findlay OH is proud to be an automotive leader in our area. Since opening our doors Great Lakes Auto Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

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