4149 State Rd
Cuyahoga Falls, OH 44223

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Sales: 888-819-5754

Used Cars: 888-819-5754

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Cascade Subaru

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

169 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Matt and Abe were warm and efficient and matched my needs

Reviewed by morgan.mcnealisJanuary 16, 2026

Matt and Abe were warm and efficient and matched my needs perfectly! I love coming here.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Morgan, Thank you for taking the time to write this review. I will make sure Matt and Abe are aware of your kind words.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Amazing experience.

Reviewed by David S from Cleveland OHDecember 18, 2025

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Would not recommend going to this service center to get

Reviewed by Jacqulyn.clausDecember 16, 2025

Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cascade Subaru

One thing that has stayed the same since 1969 is our commitment to our customers and our community. We are a family owned dealership with a passion for our surrounding communities. Our employees and customers have built us to what we are today. We really credit our customers with the positive growth we have experienced in our near 50 years in operation! Word-of- mouth has built the Cascade reputation thanks to our loyal customers who return year-after- year.

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