1395 Automall Dr
Columbus, OH 43228

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Sales: 614-618-0027

Used Cars: 614-618-0027

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:00am – 8:00pm

Reviews of Germain Subaru of Columbus

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

357 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Aaron as always took great care of me - no surprises,

Reviewed by Mlf4guitarNovember 02, 2025

Aaron as always took great care of me - no surprises, efficient, answers all my questions - very comfortable to work with!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your kind words! We’re thrilled to hear that Aaron continues to provide the exceptional service and care you’ve come to expect. Your trust and comfort mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought a car from Germain Subaru and I couldn’t be

Reviewed by Brad Kramer from Columbus, OhioOctober 28, 2025

I bought a car from Germain Subaru and I couldn’t be happier with the experience. Aaron did a great job showing the car and has a great no pressure approach. Ryan was great to work with as well and made it an easy decision. My car is great and I will be back for my next vehicle.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Brad, we are pleased to read of your satisfaction with Aaron, Ryan, and the team. Enjoy the ride from Germain Subaru of Columbus!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently went to Germain Subaru to get an oil change

Reviewed by Colleen from Columbus, OHOctober 25, 2025

I recently went to Germain Subaru to get an oil change for my car. Aaron helped me with my vehicle and did a great job explaining to me the future work I’d need on my brake pads, etc. Quick and thorough service! Thanks Aaron!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Colleen, we love to hear that Aaron took such good care of you during your visit! Thank you for trusting Germain Subaru of Columbus with your car's oil change. See you next time!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Germain Subaru of Columbus

Germain Subaru of Columbus, the #1 rated Subaru retailer for customer satisfaction, is conveniently located on the west side of Columbus, just off I-270 and Georgesville Rd. For a truly exceptional car-buying experience, choose Germain Subaru of Columbus. As a proud member of the Germain Automotive Group-serving drivers in Columbus, Athens, Cleveland, and Cincinnati for over 75 years-we are committed to delivering quality, integrity, and customer satisfaction. With a comprehensive selection of vehicles, expert financing solutions, and certified Subaru service, we’re here to ensure you find exactly what you need, with confidence and peace of mind.

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