2321 Us Highway 70 SW
Hickory, NC 28602

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Reviews of Jim Armstrong Subaru

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Dealership!

Reviewed by Ceci from Canton, NCMay 12, 2023

My experience at this dealership was great, I immediately was greeted by Mike, he gave me the keys to test drive the car, which I loved! Mike was knowledgeable, very straight forward, no BS, did not waste a second. Very business and detailed minded! He was also quick with the paperwork. Terri was also wonderful, she took care of all my questions & concerns before I arrived at the dealership. They are all wonderful and I highly recommend them. So, thank you all. Hopefully I will get the car and if not, I appreciate all of their efforts. Be safe, God Bless you all!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

The best in the business

Reviewed by Patty Decker from Hickory NC February 27, 2022

I have been dealing with this dealership for over 20 years. Friendly reliable trustworthy . Perfect sales people. The best !!!! Plus they have great cars and great service

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Subaru Dealership in North Carolina

Reviewed by Multiplesubieowner from Boone, NCJanuary 30, 2018

My family is a Subaru family. We have owned nine Subies over the years. When we are in the market for a car it is without a doubt going to be a Subaru. In the past we have shopped all the way from Raleigh to Asheville and from Charlotte to the Tri-cities TN area. There's no one in the Subaru business that can touch these guys. Low (NO) pressure. Prices that are lower than any other dealer. The dealership motto is, "You have a friend in the business!" No better description. Not sure how anyone can have a negative review if they were treated 1/3 as good as my family has been. Ignore the negatives, do yourself a favor, and call these guys first. If you shop them and are serious you will buy here.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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