Subaru
New Car Dealership in Fayetteville, NC
Overall Rating
4.6/5
Read dealer reviews
Cross Creek Subaru is your premier retailer for all things Subaru in the Fayetteville NC, proudly serving the Sanford, Southern Pines, Fort Bragg, and Hope Mills NC region. Our mission is to provide our customers with the best automotive buying and ownership experience around, and continually strive for excellence within every aspect of our business. We pride ourselves on going above and beyond to understand your needs, and to demonstrate the respect you deserve and expect. We are a family owned and operated new and used car dealership, who treats all of our customers as if they are a part of our family. Come in and see for yourself!
Cross Creek Subaru also has a service department if you need ongoing support with your new Subaru, Cross Creek Subaru has Subaru-trained mechanics and uses the highest quality parts. If you are in Fayetteville, Cross Creek Subaru should be your dealership!
Cross Creek Subaru Reviews
Overall Rating
4.6/5
47 out of 53 people recommended this dealer
Overall Facilities:
4.5/5
Great little car
Reviewed by NC Bob
in Pinehurst, NC
October 28, 2019
I had been looking at a number of vehicles to replace our 11 year old Sable. Went to Crosscreek with a friend who was having his wifesOutback serviced. Saw this Impreza Sport with a sign saying saying Demo. Checked it out and found four real adults can fit comfortably. This is important since we generally have three adults around town...which is primarily where this will be used. Modest negotiating with sales manager until an agreeable price was reached. Salesman was courteous, follow up training on all the features was good. Looks like routine service is pricey...over $80 for oil change and tire rotation is kinda steep. Many dealers include a number of complimentary or lifetime oil changes, this dealer does neither. Otherwise, they were easy enough to work with. Initial impression of the car after three plus weeks is very positive. Roomy for a small car, excellent mpg.
Always excetional service
Reviewed by Joe R
in Fayetteville NC
September 25, 2019
Quick oil change exceedingly smooth on our 2018 Legacy. Additionally, bought a 2019 Forester a month later; could nothave a better "buying" experience. Friendly and professional.
Best Car Buying Experience in 50 years
Reviewed by Peggy6NC6Maine
in Sunset Harbor, NC Winter Harbor, Maine
May 31, 2016
My mother does not have an email address so she asked me to extend her sincere gratitude of thanks to the Cross Creek Subaru staff for their kindness and professionalism in making her car purchase such a pleasant experience. Her and I would like to especially point out our sales woman, Emily Bracey. The kindness and at ease feel you gave my mother during this process was nothing less than outstanding. She had been nervous for a week coming into this process because her experiences in buying vehicles over some 45-50 yrs has always been something less than pleasant. From the time we walked in unannounced and unscheduled, Emily took away from her already engaging schedule and literally treated us like family. She made sure that my mother got exactly what she wanted in the way of options on the car. My 79 yr old mother was so afraid she was going to be “bullied” into buying something else. From the time mom told Emily what she wanted, Emily put her towards that vehicle. It allowed my mother to “breathe with a sigh of relief” that she didn’t have to have her guard up. It was, by far, the most pleasant car buying experience that either of us have ever been through. I will absolutely seek out this dealership for my next car purchase and I will express to everyone I know that this is the dealership to do business with. The Subaru product is a great one. When you add this type of customer service to it, it is a major win for the manufacturer and the buyer. From top to bottom, this is exactly how a car buying experience should feel. Thank you all so much again. Sincerely, Kevin (son) Evelyn (mother)
