497 N McPherson Church Rd
Fayetteville, NC 28303

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Sales: 910-723-4285

Used Cars: 910-723-4285

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Cross Creek Subaru

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service department and body shop could not have

Reviewed by Ruby Bullard from Fayetteville, NCDecember 03, 2025

The service department and body shop could not have treated us better! We were extremely pleased with both.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Jerry and the team at Cross Creek Subaru Collision Center

Reviewed by Sarah from Fayetteville, NCNovember 25, 2025

Jerry and the team at Cross Creek Subaru Collision Center made my body repair process easier- coordinated with insurance and car rental and provided regular updates on the status of the repair. My car looks like new.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Sarah, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Paula is my service advisor and she is always very

Reviewed by Bonnie Borrowdale from Spring Lake, NCNovember 20, 2025

Paula is my service advisor and she is always very courteous, respectful, and knowledgeable. I trust her to be sure the work suggested to me gets done correctly. Because the mechanics respect her, they’ll always do right by her and therefore by her customers. Paula is great at communication too.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Bonnie, we're happy you found our staff to be so supportive during your experience here at Cross Creek Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities N/A

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Maximum rating = 5

About Cross Creek Subaru

Cross Creek Subaru is your premier retailer for all things Subaru in the Fayetteville NC proudly serving the Sanford Southern Pines Fort Bragg and Hope Mills NC region. Our mission is to provide our customers with the best automotive buying and ownership experience around and continually strive for excellence within every aspect of our business. We pride ourselves on going above and beyond to understand your needs and to demonstrate the respect you deserve and expect. We are a family owned and operated new and used car dealership who treats all of our customers as if they are a part of our family. Come in and see for yourself!

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