5036 Commercial Dr
Yorkville, NY 13495

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Sales: 315-864-7830

Used Cars: 315-864-7830

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Subaru of Utica

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

1175 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This was my first service visit to this dealership.

Reviewed by AVANNORTWICK0December 19, 2025

This was my first service visit to this dealership. The experience was great start to finish. I was greeted politely and offered a comfortable place to wait. The k cup machine and snacks was a nice touch.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are grateful for your glowing review! It was our pleasure to serve you, and we are pleased to hear that every step of the process went seamlessly. Thank you for choosing Subaru of Utica, we hope to welcome you back again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were very courteous and helpful with all aspects of

Reviewed by SNOWMOM45December 18, 2025

They were very courteous and helpful with all aspects of my purchase of the new Subaru outback

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for reviewing Subaru of Utica! It was so kind of you to share your experience, Snowmom45.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service very professional staff.

Reviewed by CATHM101December 17, 2025

Great customer service very professional staff. they kept me informed of all. The service advisor was very nice.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Subaru of Utica! We’re glad you had a five-star service experience with our team, and we hope to welcome you back again soon. We’ll pass along your compliments!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru of Utica

At Subaru of Utica serving Utica, Herkimer, Rome and Whitesboro we don't just sell new Subaru models such as the Forester Outback Legacy Impreza and Crosstrek... We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Subaru service. Rather at Carbone Subaru of Utica we take the time to get to know each and every driver we meet. It doesn't matter if you're from New Hartford Rome or Herkimer; we get to know your driving style needs desires and maintenance habits.

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