5036 Commercial Dr
Yorkville, NY 13495

Get Directions

Sales: 315-864-7830

Used Cars: 315-864-7830

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Subaru of Utica

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1171 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I always have a good vehicle appointment at this

Reviewed by JUNE.GOODMAN.1December 12, 2025

I always have a good vehicle appointment at this dealership. People are friendly, consciention and aim to please. Very professional staff. Have been a customer for years and never had a bad experience.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

June, your feedback is music to our ears. Thank you for being such a loyal customer of Subaru of Utica. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service advisor was very thorough and honest.

Reviewed by KISHORS44December 11, 2025

The service advisor was very thorough and honest.very good experience.highly recommend dealership to anyone

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We truly appreciate your recommendation of Subaru of Utica! It's wonderful to hear you had a thorough and honest experience with our service team. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Paul Snyder was our sales rep.

Reviewed by J4REIDDecember 09, 2025

Paul Snyder was our sales rep. He did an awesome job. Explain explaining how the hybrid worked the touring package when we were on our test drive all the special features that the car has. He was the most thorough sales rep to talk about a car with all the knowledge that he has when I walked out of there, I felt like I was in a seminar that I learned almost everything I needed to know about that car. This is the second vehicle that we have bought from Subaru with Paul Snyder the first one was the Forester unlimited and now this one is the Forrester hybrid touring. He is an asset to Subaru he seems very dedicated in his job and wanting to know everything he can about the car to tell his customers. And if we get a third, Subaru and Paul hasn't retired and he's still working there, I'll go back to him again and get another vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the fantastic review! We're delighted to hear that Paul provided such an informative and thorough experience. We look forward to serving you again at Subaru of Utica, whether in the showroom or with another purchase someday. Enjoy your new Subaru Forester Hybrid Touring!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru of Utica

At Subaru of Utica serving Utica, Herkimer, Rome and Whitesboro we don't just sell new Subaru models such as the Forester Outback Legacy Impreza and Crosstrek... We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Subaru service. Rather at Carbone Subaru of Utica we take the time to get to know each and every driver we meet. It doesn't matter if you're from New Hartford Rome or Herkimer; we get to know your driving style needs desires and maintenance habits.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top